Asia-Pacific Chatbot Market
Asia-Pacific Chatbot Market Size, Share & Trends Analysis Report By Deployment Model (On-Premises, and Cloud-Based) By Component (Solution, and Services) By Verticals (Healthcare, Travel and Hospitality, Media and Entertainment, BFSI, and Others) By Application (Customer Care, Branding & Advertisement, and Others) Forecast 2022-2028 Update Available - Forecast 2024-2030
The Asia-Pacific chatbot market is predicted to grow considerably at a CAGR during the forecast period (2022-2028). The chatbot market in Asia-Pacific is growing owing to increasing industrialization. Many large enterprises are increasingly adopting the chatbot in their routine customer service activities. This led to the high demand for chatbots in the region. In addition, the rising retail & e-commerce business in emerging economies such as China, Japan, and India in the region has accelerated the high demand and large adoption of chatbots by retailers and e-commerce business owners. China is considered the biggest hub for technologies. The ongoing growth in chatbot technologies is further expected to drive the market growth during the forecast period. Moreover, the presence of numerous startups and increasing investments by them in AI and machine learning technologies to enhance the features of chatbots is also the factor driving the market growth.
Impact of COVID-19 Pandemic on Asia-Pacific Chatbot Market
The Asia-Pacific chatbot market in the COVID-19 pandemic has experienced steady growth. Due to increased corona-infected patients in the region, and lockdown announced by the government of major economies in the region, the deployments for chatbot by various organizations to handle the queries of the patients related to their medication and consultation with doctors online from a remote location has been increased. That has surged the adoption of chatbots and positively affected the market. In addition, the retailers and e-commerce business owners were also highly inclined towards chatbot adoption for maintaining customer relationships during the pandemic. Hence due to all these factors, the market has shown notable growth.
The Asia-Pacific chatbot market is segmented based on deployment model, component, verticals, and application. Based on the deployment model, the global chatbot market is bifurcated into on-premises, and cloud-based. Among these, the cloud-based segment is projected to hold a significant share in the global chatbot market during the forecast period. On the basis of component, it is classified into solutions and services. Similarly, based on verticals, the market is categorized into healthcare, travel & hospitality, media & entertainment, telecommunication, banking & financial services, retail & e-commerce, and others. The retail & e-commerce segment is projected to be the fastest-growing during the forecast period, and the healthcare segment is expected to show lucrative growth. Whereas, based on application, the global chatbot market is further segregated into customer care, branding & advertisement, data privacy & compliance, employee engagement & on-boarding, payment processing, and others.
Based on the demographic viewpoint, the Asia-Pacific chatbot market has been segmented into China, India, Japan, South Korea, and the Rest of Asia-Pacific. China is likely to hold a major share in the Asia-Pacific chatbot market over the forecast period due to its high population, industrialization, and the presence of major players for chatbot providers. India and Japan hold a significant share in the Asia-pacific chatbot market, followed by China.
The key players of the Asia-pacific chatbot market include [24]7.ai, Inc, Acuvate, Amazon Web Services, Botsify Inc., CogniCor Technologies Inc., Creative Virtual Ltd., eGain Corp., IBM Corp., Inbenta Technologies Inc., Oracle, Personetics Technologies, among others. Product development and considerable investment in R&D of AI and MLP technologies is the core focus of these major market players to remain competitive. Moreover, the key players of the chatbot market are actively adopting organic or inorganic market activities to increase their market presence.
Research Methodology
The market study of the Asia-Pacific chatbot market is incorporated by extensive primary and secondary research conducted by the research team at OMR. Secondary research has been conducted to refine the available data to break down the market into various segments, derive total market size, market forecast, and growth rate. Different approaches have been worked on to derive the market value and market growth rate. Our team collects facts and data related to the market from different geography to provide a better regional outlook. In the report, the country-level analysis is provided by analyzing various regional players, regional tax laws and policies, consumer behavior, and macro-economic factors. Numbers extracted from secondary research have been authenticated by conducting proper primary research. It includes tracking down key people from the industry and interviewing them to validate the data. This enables our analyst to derive the closest possible figures without any major deviations in the actual number. Our analysts try to contact as many executives as possible, managers, key opinion leaders, and industry experts. Primary research brings authenticity to our reports.
Secondary Sources Include
• Financial reports of companies involved in the market.
• Whitepapers, research papers, and news blogs.
• Company websites and their product catalog.
The report provides an in-depth analysis of market size, intended quality of the service preferred by consumers. The report will serve as a source for a 360-degree analysis of the market thoroughly integrating different models.
Market Segmentation
1. Asia-Pacific Chatbot Market Research and Analysis by Deployment Model
2. Asia-Pacific Chatbot Market Research and Analysis by Component
3. Asia-Pacific Chatbot Market Research and Analysis by Verticals
4. Asia-Pacific Chatbot Market Research and Analysis by Application
The Report Covers
- Comprehensive research methodology of the Asia-Pacific chatbot market.
- This report also includes a detailed and extensive market overview with key analyst insights.
- An exhaustive analysis of macro and micro factors influencing the market guided by key recommendations.
- Analysis of regional regulations and other government policies impacting the Asia-Pacific chatbot market.
- Insights about market determinants that are stimulating the Asia-Pacific chatbot market.
- Detailed and extensive market segments with the regional distribution of forecasted revenues.
- Extensive profiles and recent developments of market players.
1. Report Summary
• Current Industry Analysis and Growth Potential Outlook
• Impact of COVID-19 on the Asia-Pacific Chatbot Industry
• Recovery Scenario of Asia-Pacific Chatbot Industry
1.1. Research Methods and Tools
1.2. Market Breakdown
1.2.1. By Segments
1.2.2. By Geography
2. Market Overview and Insights
2.1. Scope of the Report
2.2. Analyst Insight & Current Market Trends
2.2.1. Key Findings
2.2.2. Recommendations
2.2.3. Conclusion
3. Competitive Landscape
3.1. Key Company Analysis
3.1.1.1. Overview
3.1.1.2. Financial Analysis
3.1.1.3. SWOT Analysis
3.1.1.4. Recent Developments
3.2. Key Strategy Analysis
3.2.1. Botsify Inc.
3.2.1.1. Overview
3.2.1.2. Financial Analysis
3.2.1.3. SWOT Analysis
3.2.1.4. Recent Developments
3.2.2. Contus Company
3.2.2.1. Overview
3.2.2.2. Financial Analysis
3.2.2.3. SWOT Analysis
3.2.2.4. Recent Developments
3.2.3. eGain Corp
3.2.3.1. Overview
3.2.3.2. Financial Analysis
3.2.3.3. SWOT Analysis
3.2.3.4. Recent Developments
3.2.4. IBM Corp.
3.2.4.1. Overview
3.2.4.2. Financial Analysis
3.2.4.3. SWOT Analysis
3.2.4.4. Recent Developments
3.2.5. Inbenta Technologies Inc.
3.2.5.1. Overview
3.2.5.2. Financial Analysis
3.2.5.3. SWOT Analysis
3.2.5.4. Recent Developments
3.3. Impact of COVID-19 on key players
4. Market Determinants
4.1. Motivators
4.2. Restraints
4.3. Opportunities
5. Market Segmentation
5.1. Asia-Pacific Chatbot Market, By Deployment Model
5.1.1. On-Premises
5.1.2. Cloud-based
5.2. Asia-Pacific Chatbot Market, By Component
5.2.1. Solution
5.2.2. Services
5.3. Asia-Pacific Chatbot Market, By Verticals
5.3.1. Healthcare
5.3.2. Travel and Hospitality
5.3.3. Media and Entertainment
5.3.4. Telecommunication
5.3.5. Banking & Financial Service and Insurance (BFSI)
5.3.6. Retail and E-commerce
5.3.7. Others
5.4. Asia-Pacific Chatbot Market, By Application
5.4.1. Customer Care
5.4.2. Branding & Advertisement
5.4.3. Data Privacy and Compliance
5.4.4. Employee Engagement and On-boarding
5.4.5. Payment Processing
5.4.6. Others
6. Regional Analysis
6.1. China
6.2. India
6.3. Japan
6.4. South Korea
6.5. Rest of Asia-Pacific
7. Company Profiles
7.1. [24]7.ai, Inc
7.2. Acuvate
7.3. Amazon Web Services
7.4. Botsify Inc.
7.5. CogniCor Technologies Inc.
7.6. Contus Company
7.7. Creative Virtual Ltd.
7.8. eGain Corp.
7.9. IBM Corp.
7.10. Inbenta Technologies Inc.
7.11. Kevit Technologies
7.12. Oracle
7.13. Personetics Technologies
7.14. Bitonic Technology Labs Inc
1. ASIA-PACIFIC CHATBOT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2021-2028 ($ MILLION)
2. ASIA-PACIFIC ON-PREMISES CHATBOT MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
3. ASIA-PACIFIC CLOUD-BASED CHATBOT MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
4. ASIA-PACIFIC CHATBOT MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
5. ASIA-PACIFIC SOLUTION IN CHATBOT MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
6. ASIA-PACIFIC SERVICES IN CHATBOT MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
7. ASIA-PACIFIC CHATBOT MARKET RESEARCH AND ANALYSIS BY VERTICLES, 2021-2028 ($ MILLION)
8. ASIA-PACIFIC CHATBOT IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
9. ASIA-PACIFIC CHATBOT IN TRAVEL & HOSPITALITY MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
10. ASIA-PACIFIC CHATBOT IN MEDIA AND ENTERTAINMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
11. ASIA-PACIFIC CHATBOT IN TELECOMMUNICATION MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
12. ASIA-PACIFIC BANKING & FINANCIAL SERVICES AND INSURANCE (BFSI) MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
13. ASIA-PACIFIC CHATBOT IN RETAIL AND E-COMMERCE MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
14. ASIA-PACIFIC CHATBOT IN OTHERS VERTICLE MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
15. ASIA-PACIFIC CHATBOT MARKET RESEARCH AND ANALYSIS BY SALES APPLICATION, 2021-2028 ($ MILLION)
16. ASIA-PACIFIC CHATBOT FOR CUSTOMER CARE MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
17. ASIA-PACIFIC CHATBOT FOR BRANDING & ADVERTISEMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
18. ASIA-PACIFIC CHATBOT FOR DATA PRIVACY AND COMPLIANCE MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
19. ASIA-PACIFIC CHATBOT FOR EMPLOYEE ENGAGEMENT AND ON-BOARDING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
20. ASIA-PACIFIC CHATBOT FOR PAYMENT PROCESSING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
21. ASIA-PACIFIC OTHERS MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
22. ASIA PACIFIC CHATBOT MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
23. CHINA CHATBOT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2021-2028 ($ MILLION)
24. CHINA CHATBOT MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
25. CHINA CHATBOT MARKET RESEARCH AND ANALYSIS BY VERTICLES, 2021-2028 ($ MILLION)
26. CHINA CHATBOT MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)
27. INDIA MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2021-2028 ($ MILLION)
28. INDIA CHATBOT MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
29. INDIA CHATBOT MARKET RESEARCH AND ANALYSIS BY VERTICLES, 2021-2028 ($ MILLION
30. INDIA CHATBOT MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION
31. JAPAN CHATBOT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2021-2028 ($ MILLION)
32. JAPAN CHATBOT MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
33. JAPAN CHATBOT MARKET RESEARCH AND ANALYSIS BY VERTICLES, 2021-2028 ($ MILLION)
34. JAPAN CHATBOT MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)
35. SOUTH KOREA CHATBOT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2021-2028 ($ MILLION)
36. SOUTH KOREA CHATBOT MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
37. SOUTH KOREA CHATBOT MARKET RESEARCH AND ANALYSIS BY VERTICLES, 2021-2028 ($ MILLION)
38. SOUTH KOREA CHATBOT MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)
39. REST OF ASIA-PACIFIC CHATBOT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2021-2028 ($ MILLION
40. REST OF ASIA-PACIFIC CHATBOT MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION
41. REST OF ASIA-PACIFIC CHATBOT MARKET RESEARCH AND ANALYSIS BY VERTICALS, 2021-2028 ($ MILLION
42. REST OF ASIA-PACIFIC CHATBOT MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION
1. IMPACT OF COVID-19 ON ASIA-PACIFIC CHATBOT MARKET, 2021-2028 (% MILLION)
2. IMPACT OF COVID-19 ON ASIA-PACIFIC CHATBOT MARKET BY SEGMENT, 2021-2028 (% MILLION)
3. RECOVERY OF ASIA-PACIFIC CHATBOT MARKET, 2021-2028 (%)
4. ASIA-PACIFIC CHATBOT MARKET SHARE BY DEPLOYMENT MODEL, 2020 VS 2027 (%)
5. ASIA-PACIFIC CHATBOT MARKET SHARE BY COMPONENT, 2020 VS 2027 (%)
6. ASIA-PACIFIC CHATBOT MARKET SHARE BY VERTICLES, 2020 VS 2027 (%)
7. ASIA-PACIFIC CHATBOT MARKET SHARE BY APPLICATION, 2020 VS 2027 (%)
8. ASIA-PACIFIC CHATBOT MARKET SHARE BY COUNTRY, 2020 VS 2027 (%)
9. CHINA CHATBOT MARKET SIZE, 2021-2028 ($ MILLION)
10. INDIA CHATBOT MARKET SIZE, 2021-2028 ($ MILLION)
11. JAPAN CHATBOT MARKET SIZE, 2021-2028 ($ MILLION)
12. SOUTH KOREA CHATBOT MARKET SIZE, 2021-2028 ($ MILLION)
13. REST OF ASIA-PACIFIC CHATBOT MARKET SIZE, 2021-2028 ($ MILLION)
