The global commerce cloud market is expected to grow at a significant CAGR during the forecast period (2021-2027). Commerce cloud solutions offers small and large retail businesses, to design, deploy, and manage its e-commerce capabilities. It allows customers to have a consistent omnichannel experience and meet their changing needs. Owing to the benefits that cloud services bring, merchants are being influenced to acquire and deploy their IT assets. Moving to the cloud allows for better capacity utilization as well as the financial benefits of converting capital expenditure to operating expenditure, resulting in a low total cost of ownership. The tremendous growth of the e-commerce industry, combined with the widespread acceptance of cloud computing solutions across industries, is likely to be a major driver of commerce cloud adoption across the globe. 

The key companies operating in the industry are highly inclined towards the adoption of different growth strategies including capacity expansion, partnerships and collaborations, mergers and acquisitions, geographical expansion, new product launch, to remain competitive in the marketplace. For instance, HCL Technologies (HCL) increased its cooperation with Google Cloud in June 2020, allowing HCL Commerce to be integrated into Google Cloud. Google Cloud and HCL Commerce will work together to deliver a safe and elastic infrastructure to support organizations’ eCommerce strategies. HCL wants to use Anthos as part of this cooperation to enable multi-cloud and hybrid-cloud deployments of HCL Commerce. SAP launched SAP S/4 HANA Cloud and SAP Commerce Cloud in India in June 2020. With their main applications hosted in India, Indian businesses should be able to meet end-to-end customer requests and make commerce a seamless experience for merchants, all while adhering to current and impending personal data protection legislation. Salesforce and Alibaba collaborated in July 2019 to assist Salesforce expand to customers in Mainland China, Hong Kong, Macau, and Taiwan, and Salesforce will become Alibaba's exclusive enterprise customer relationship management (CRM) product suite. Sales Cloud, Service Cloud, Commerce Cloud, and Salesforce Platform are among the Salesforce products that will be sold in China.

Market Coverage

• The market number available for – 2020-2027

• Base year- 2020

• Forecast period- 2021-2027

• Segment Covered- 

o By End-User Industry 

o By Platform 

• Regions covered-

o North America

o Europe

o Asia-Pacific

o Rest of the World

• Competitive Landscape:   IBM Corp., Salesforce.com Inc., SAP SE, and Oracle Corp., among others. 

Key questions addressed by the report

• What is the market growth rate?

• Which segment and region dominate the market in the base year?

• Which segment and region will project the fastest growth in the market?

• How has COVID-19 impacted the market?

o Deviation from the pre-COVID-19 forecast

o Most affected region and segment

• Who is the leader in the market?

• How are players addressing challenges to sustain growth?

• Where is the investment opportunity?

Global Commerce Cloud Market Report by Segment

By End-User Industry 

• Fashion & Apparel

• Pharmaceutical & Grocery,

• Electronics & Appliances

• Others (Travel & Tourism)  

By Platform 

• B2B Commerce

• B2C Commerce

Global Commerce Cloud Market Report by Region

North America       

• US

• Canada

Europe

• Germany

• UK

• France

• Spain

• Italy

• Rest of Europe

Asia-Pacific    

• China

• Japan

• India

• Rest of Asia-Pacific

Rest of the World

• Latin America

• Middle East and Africa