Healthcare BPO Market
Healthcare BPO Market Reports Research and Forecast, 2017-2022 Update Available - Forecast 2024-2030
The global healthcare BPO market is anticipated to grow with the CAGR of 10.3% during the period 2017-2022. Implementation of patient protection and affordable care act (PPACA) and patent expiration of the blockbuster drugs are the major factors that are augmenting the demand of the market. Furthermore, complex clinical trial protocols, increasing pressure to minimize the healthcare cost and availability of the skilled workforce for low cost in emerging countries such as India are also estimated to be one of the major factors that are driving the growth of the market. However, data security and confidentiality concern and fear of losing vision and control over business process are the major restraints that are hindering the growth of the market. Besides these constraints, improving healthcare infrastructure in emerging economies coupled with the implementation of the ICD-10 Codes are estimated to develop numerous growth opportunities for the market during the forecast period.
Updated version (2019-2025) of the report
is available @ https://www.omrglobal.com/industry-reports/healthcare-bpo-market-size
The healthcare BPO market reports is analyzed on the basis of the payer services, pharmaceuticals healthcare BPO market reports services and provider services. On the basis of the payer services our market is segmented into analytics and fraud management services, billing and accounts management services, claims management services, HR services, integrated front-end services and back office operations, member management services, and provider management services. Claims management services are estimated to account for major share in the global healthcare business process outsourcing market owing to implementation of PPACA and rising pressure to minimize the healthcare cost. Furthermore, on the basis of the pharmaceuticals services, our market is divided into manufacturing services, non-clinical services and R&D services. Manufacturing services are estimated to account for major share in the market. And on the basis of the provider services, market is bifurcated into finance and accounts, medical billing, medical coding, and medical transcriptions. Medical billing segment is estimated to be the leading segment in the market owing to increasing medical insurance coverage across globe.
On the basis of the geography, healthcare business process outsourcing market is segmented into North America, Asia Pacific, Europe and Rest of the World. North America is estimated to account for major share in the market owing to growing healthcare expenditure in the region. Further, increasing pressure to reduce the healthcare cost and implementation of PPACA and ICD-10 Codes are also backing the growth of the market in the region. Asia Pacific is estimated to be the fastest growing region in the market owing to improving healthcare infrastructure in the market. Presence of the key players (such as TCS, Infosys, and Wipro) and availability of skilled professionals for low cost in the region are also one of the major factors that are driving the growth of the market in the region.
Key vendors of the Healthcare business process outsourcing market are Accenture Plc., Accretive Health Inc., Allscripts Healthcare Solutions, Capgemini, Cognizant Technology Solutions Corporation, Dynamic Healthcare Systems, Eli Global, Gebbs, Genpact Limited, IBM Corporation, Infosys BPO Ltd., Lonza Group Ltd., Parexel, Quintiles Transnational Holdings Inc., Sutherland, Tata Consultancy Services, Truven Health, United Health Group, Wipro, Xerox Corporation and so on. These players adopt marketing strategies such as merger, acquisition, product launch and geographical expansion to sustain in the market. For example: in 2015, IBM announced the acquisition of Merge healthcare Inc., a healthcare imaging software company in a $1 billion deal to strengthen its position in the market.
OMR Report covers
• Comprehensive research methodology of Global Healthcare Business Process Outsourcing Market.
• This report also includes detailed and extensive market overview with Analyst insights & key market trends.
• Exhaustive analysis of macro and micro factors influencing the market guided by key recommendations.
• Analysis of regional regulations and other government policies
impacting the Global Healthcare Business Process Outsourcing Market.
• Insights about market determinants which are stimulating the Global Healthcare Business Process Outsourcing Market.
• Detailed and extensive market segments with regional distribution of forecasted revenues.
• Extensive profiles and recent developments of market players.
1. REPORT SUMMARY
1.1. RESEARCH METHODS AND TOOLS
1.2. MARKET BREAKDOWN
1.2.1. BY SEGMENTS
1.2.2. BY GEOGRAPHY
1.2.3. BY STAKEHOLDERS
2. MARKET OVERVIEW AND INSIGHTS
2.1. DEFINITION
2.2. ANALYST INSIGHTS & CURRENT MARKET TRENDS
2.2.1. KEY FINDINGS
2.2.2. RECOMMENDATION
2.2.3. CONCLUSION
2.3. REGULATIONS
2.3.1. UNITED STATES
2.3.2. EUROPEAN UNION
2.3.3. CHINA
2.3.4. INDIA
2.3.5. REST OF THE WORLD
3. MARKET DETERMINANT
3.1. MOTIVATORS
3.1.1. IMPLEMENTATION OF PPACA
3.1.2. COMPLEX CLINICAL TRIAL PROTOCOLS
3.1.3. PATENT CLIFFS
3.1.4. INCREASING PRESSURE TO MINIMIZE HEALTHCARE COST
3.1.5. AVAILABILITY OF SKILLED WORKFORCE FOR LOW COST IN EMERGING COUNTRIES
3.2. RESTRAINTS
3.2.1. DATA SECURITY AND CONFIDENTIALITY CONCERN
3.2.2. FEAR OF LOSING VISIBILITY AND CONTROL OVER BUSINESS PROCESS
3.3. OPPORTUNITIES
3.3.1. IMPLEMENTATION OF ICD-10 CODES
3.3.2. INCREASING HEALTHCARE SECTORS IN EMERGING ECONOMIES
4. MARKET SEGMENTATION
4.1. GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET BY PAYER SERVICES
4.1.1. ANALYTICS AND FRAUD MANAGEMENT SERVICES
4.1.2. BILLING AND ACCOUNTS MANAGEMENT SERVICES
4.1.3. CLAIMS MANAGEMENT SERVICES
4.1.4. HR SERVICES
4.1.5. INTEGRATED FRONT-END SERVICES AND BACK OFFICE OPERATIONS
4.1.6. MEMBER MANAGEMENT SERVICES
4.1.7. PROVIDER MANAGEMENT SERVICES
4.2. GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET BY PHARMACEUTICALS SERVICES
4.2.1. MANUFACTURING SERVICES
4.2.2. NON-CLINICAL SERVICES
4.2.3. RESEARCH AND DEVELOPMENT
4.3. GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET BY PROVIDER SERVICES
4.3.1. FINANCE AND ACCOUNTS
4.3.2. MEDICAL BILLING
4.3.3. MEDICAL CODING
4.3.4. MEDICAL TRANSCRIPTIONS
5. COMPETITIVE LANDSCAPE
5.1. KEY STRATEGY ANALYSIS
5.2. KEY COMPANY ANALYSIS
6. REGIONAL ANALYSIS
6.1. NORTH AMERICA
6.1.1. UNITED STATES
6.1.2. CANADA
6.1.3. REST OF NORTH AMERICA
6.2. EUROPE
6.2.1. UNITED KINGDOM
6.2.2. FRANCE
6.2.3. GERMANY
6.2.4. ITALY
6.2.5. SPAIN
6.2.6. REST OF EUROPE
6.3. ASIA PACIFIC
6.3.1. INDIA
6.3.2. CHINA
6.3.3. JAPAN
6.4. REST OF THE WORLD
7. COMPANY PROFILES
7.1. ACCENTURE PLC.
7.1.1. INTRODUCTION
7.1.2. ACCENTURE PLC. PRODUCT PORTFOLIO
7.1.3. ACCENTURE PLC. RECENT ACTIVITIES
7.2. ACCRETIVE HEALTHCARE SOLUTIONS
7.2.1. INTRODUCTION
7.2.2. ACCRETIVE HEALTHCARE SOLUTIONS PRODUCT PORTFOLIO
7.2.3. ACCRETIVE HEALTHCARE SOLUTIONS RECENT ACTIVITIES
7.3. ALLSCRIPTS HEALTHCARE SOLUTIONS
7.3.1. INTRODUCTION
7.3.2. ALLSCRIPTS HEALTHCARE SOLUTIONS PRODUCT PORTFOLIO
7.3.3. ALLSCRIPTS HEALTHCARE SOLUTIONS RECENT ACTIVITIES
7.4. CAPEGEMINI
7.4.1. INTRODUCTION
7.4.2. CAPEGEMINI PRODUCT PORTFOLIO
7.4.3. CAPEGEMINI RECENT ACTIVITIES
7.5. COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION
7.5.1. INTRODUCTION
7.5.2. COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION PRODUCT PORTFOLIO
7.5.3. COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION RECENT ACTIVITIES
7.6. DYNAMIC HEALTHCARE SOLUTIONS
7.6.1. INTRODUCTION
7.6.2. DYNAMIC HEALTHCARE SOLUTIONS PRODUCT PORTFOLIO
7.6.3. DYNAMIC HEALTHCARE SOLUTIONS RECENT ACTIVITIES
7.7. ELI GLOBAL
7.7.1. INTRODUCTION
7.7.2. ELI GLOBAL PRODUCT PORTFOLIO
7.7.3. ELI GLOBAL RECENT ACTIVITIES
7.8. GEBBS
7.8.1. INTRODUCTION
7.8.2. GEBBS PRODUCT PORTFOLIO
7.8.3. GEBBS RECENT ACTIVITIES
7.9. GENPACT LIMITED
7.9.1. INTRODUCTION
7.9.2. GENPACT LIMITED PRODUCT PORTFOLIO
7.9.3. GENPACT LIMITED RECENT ACTIVITIES
7.10. IBM CORPORATION
7.10.1. INTRODUCTION
7.10.2. IBM CORPORATION PRODUCT PORTFOLIO
7.10.3. IBM CORPORATION RECENT ACTIVITIES
7.11. INFOSYS BPO LTD.
7.11.1. INTRODUCTION
7.11.2. INFOSYS BPO LTD. PRODUCT PORTFOLIO
7.11.3. INFOSYS BPO LTD. RECENT ACTIVITIES
7.12. LONZA GROUP LTD.
7.12.1. INTRODUCTION
7.12.2. LONZA GROUP LTD. PRODUCT PORTFOLIO
7.12.3. LONZA GROUP LTD. RECENT ACTIVITIES
7.13. PAREXEL
7.13.1. INTRODUCTION
7.13.2. PAREXEL PRODUCT PORTFOLIO
7.13.3. PAREXEL RECENT ACTIVITIES
7.14. QUINTILES TRANSNATIONAL HOLDINGS INC.
7.14.1. INTRODUCTION
7.14.2. QUINTILES TRANSNATIONAL HOLDINGS INC. PRODUCT PORTFOLIO
7.14.3. QUINTILES TRANSNATIONAL HOLDINGS INC. RECENT ACTIVITIES
7.15. SUTHERLAND
7.15.1. INTRODUCTION
7.15.2. SUTHERLAND PRODUCT PORTFOLIO
7.15.3. SUTHERLAND RECENT ACTIVITIES
7.16. TATA CONSULTANCY SERVICES
7.16.1. INTRODUCTION
7.16.2. TATA CONSULTANCY SERVICES PRODUCT PORTFOLIO
7.16.3. TATA CONSULTANCY SERVICES RECENT ACTIVITIES
7.17. TRUVEN HEALTH
7.17.1. INTRODUCTION
7.17.2. TRUVEN HEALTH PRODUCT PORTFOLIO
7.17.3. TRUVEN HEALTH RECENT ACTIVITIES
7.18. UNITED HEALTH GROUP
7.18.1. INTRODUCTION
7.18.2. UNITED HEALTH GROUP PRODUCT PORTFOLIO
7.18.3. UNITED HEALTH GROUP RECENT ACTIVITIES
7.19. WIPRO
7.19.1. INTRODUCTION
7.19.2. WIPRO PRODUCT PORTFOLIO
7.19.3. WIPRO RECENT ACTIVITIES
7.20. XEROX CORPORATION
7.20.1. INTRODUCTION
7.20.2. XEROX CORPORATION PRODUCT PORTFOLIO
7.20.3. XEROX CORPORATION RECENT ACTIVITIES
TABLE # 1 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY PAYER SERVICES 2015-2022 ($ MILLION)
TABLE # 2 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY CLAIMS MANAGEMENT SERVICES 2015-2022 ($ MILLION)
TABLE # 3 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY INTEGRATED FRONT-END AND BACK OFFICE OPERATIONS 2015-2022 ($ MILLION)
TABLE # 4 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY MEMBER MANAGEMENT SERVICES 2015-2022 ($ MILLION)
TABLE # 5 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY PROVIDER MANAGEMENT SERVICES 2015-2022 ($ MILLION)
TABLE # 6 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY BILLING AND ACCOUNTS MANAGEMENT SERVICES 2015-2022 ($ MILLION)
TABLE # 7 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY HR SERVICES 2015-2022 ($ MILLION)
TABLE # 8 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY ANALYTICS AND FRAUD MANAGEMENT SERVICES 2015-2022 ($ MILLION)
TABLE # 9 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY PHARMACEUTICALS SERVICES 2015-2022 ($ MILLION)
TABLE # 10 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY MANUFACTURING SERVICES 2015-2022 ($ MILLION)
TABLE # 11 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY NON-CLINICAL SERVICES 2015-2022 ($ MILLION)
TABLE # 12 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY R&D SERVICES 2015-2022 ($ MILLION)
TABLE # 13 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY PROVIDER SERVICES 2015-2022 ($ MILLION)
TABLE # 14 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY MEDICAL BILLING 2015-2022 ($ MILLION)
TABLE # 15 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY MEDICAL CODING ($ MILLION)
TABLE # 16 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY MEDICAL TRANSCRIPTION 2015-2022 ($ MILLION)
TABLE # 17 GLOBAL HEALTHCARE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH AND ANALYSIS, BY FINANCE AND ACCOUNTS 2015-2022 ($ MILLION)
TABLE # 18 ACCENTURE PLC. PRODUCT PORTFOLIO
TABLE # 19 ACCENTURE PLC. RECENT ACTIVITIES
TABLE # 20 ACCRETIVE HEALTHCARE SOLUTIONS PRODUCT PORTFOLIO
TABLE # 21 ACCRETIVE HEALTHCARE SOLUTIONS RECENT ACTIVITIES
TABLE # 22 ALLSCRIPTS HEALTHCARE SOLUTIONS PRODUCT PORTFOLIO
TABLE # 23 ALLSCRIPTS HEALTHCARE SOLUTIONS RECENT ACTIVITIES
TABLE # 24 CAPEGEMINI PRODUCT PORTFOLIO
TABLE # 25 CAPEGEMINI RECENT ACTIVITIES
TABLE # 26 COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION PRODUCT PORTFOLIO
TABLE # 27 COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION RECENT ACTIVITIES
TABLE # 28 DYNAMIC HEALTHCARE SOLUTIONS PRODUCT PORTFOLIO
TABLE # 29 DYNAMIC HEALTHCARE SOLUTIONS RECENT ACTIVITIES
TABLE # 30 ELI GLOBAL PRODUCT PORTFOLIO
TABLE # 31 ELI GLOBAL RECENT ACTIVITIES
TABLE # 32 GEBBS PRODUCT PORTFOLIO
TABLE # 33 GEBBS RECENT ACTIVITIES
TABLE # 34 GENPACT LIMITED PRODUCT PORTFOLIO
TABLE # 35 GENPACT LIMITED RECENT ACTIVITIES
TABLE # 36 IBM CORPORATION PRODUCT PORTFOLIO
TABLE # 37 IBM CORPORATION RECENT ACTIVITIES
TABLE # 38 INFOSYS BPO LTD. PRODUCT PORTFOLIO
TABLE # 39 INFOSYS BPO LTD. RECENT ACTIVITIES
TABLE # 40 LONZA GROUP LTD. PRODUCT PORTFOLIO
TABLE # 41 LONZA GROUP LTD. RECENT ACTIVITIES
TABLE # 42 PAREXEL PRODUCT PORTFOLIO
TABLE # 43 PAREXEL RECENT ACTIVITIES
TABLE # 44 QUINTILES TRANSNATIONAL HOLDINGS INC. PRODUCT PORTFOLIO
TABLE # 45 QUINTILES TRANSNATIONAL HOLDINGS INC. RECENT ACTIVITIES
TABLE # 46 SUTHERLAND PRODUCT PORTFOLIO
TABLE # 47 SUTHERLAND RECENT ACTIVITIES
TABLE # 48 TATA CONSULTANCY SERVICES PRODUCT PORTFOLIO
TABLE # 49 TATA CONSULTANCY SERVICES RECENT ACTIVITIES
TABLE # 50 TRUVEN HEALTH PRODUCT PORTFOLIO
TABLE # 51 TRUVEN HEALTH RECENT ACTIVITIES
TABLE # 52 UNITED HEALTH GROUP PRODUCT PORTFOLIO
TABLE # 53 UNITED HEALTH GROUP RECENT ACTIVITIES
TABLE # 54 WIPRO PRODUCT PORTFOLIO
TABLE # 55 WIPRO RECENT ACTIVITIES
TABLE # 56 XEROX CORPORATION PRODUCT PORTFOLIO
TABLE # 57 XEROX CORPORATION RECENT ACTIVITIES
FIGURE # 1 NORTH AMERICA MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 2 US MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 3 CANADA MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 4 EUROPEAN MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 5 UK MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 6 FRANCE MARKET RESE
FIGURE # 7 ARCH AND ANALYSIS, 2015-2022
FIGURE # 8 GERMANY MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 9 ITALY MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 10 SPAIN MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 11 ROE MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 12 ASIA PACIFIC MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 13 INDIA MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 14 CHINA MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 15 JAPAN MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 16 ROPAC MARKET RESEARCH AND ANALYSIS, 2015-2022
FIGURE # 17 REST OF THE WORLD MARKET RESEARCH AND ANALYSIS, 2015-2022
