The global hotel operating system market is estimated to grow at a CAGR of around 8% during the forecast period. A hotel operating system is defined as a platform that enables a hotel or a group of hotels to manage front-desk capabilities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing. Although, besides controlling the reservation and financial transactions, hotel operation system manages housekeeping and perform human resources management as well. The hotel operating system helps to replace the time-intensive, paper, and spreadsheet-heavy processes. In general, the hotel operating system manages a hotel related to internal and external operations.
The growing tourism & hospitality industry is driving the growth of the global hotel operating system market. The hotel operating systems are designed in such a way that it can interact with the guests and workers, can relate both the internal and the external operations in the hospitality industry. Advancement in the hotel operating system is one of the major driving factors of the global hotel operating system industry. Many hotel operating systems now able to capture the image of an individual and instant reply to them meaningfully to improve service and experience.
Integration complexities over legacy systems and the high initial cost of deployment of the hotel operating system are two major factors that are restraining the growth of the hotel operating system market. The use of software-as-service (SaaS) and Platform-as-a-Service (PaaS), analytics, and cloud-based and AI-powered platforms in the hotel operating system is the opportunity for the future growth of the market. For instance, In October 2016, UK-based hotel chain Edwardian Hotels started providing “Edward”, it is an AI-powered & cloud-based platform and it provides virtual host service.
Segmentation
The global hotel operating system market is segmented into type and end-user. Based on the type, the market is segmented into cloud-based and on-premises. And based on the end-user, the market is segmented into large scale enterprises and SMEs. The cloud-based hotel operating system can reduce the costs related to purchasing, servicing, and powering of server-class machines.
Global Hotel Operating System Share by Type, 2018 (%)
Regional outlook
Geographically, the global hotel operating system market is segmented based on the region including North America, Europe, Asia-Pacific, and the Rest of the world (RoW). The market in Europe is anticipated to have a significant share in 2019. Growing tourism business, technological advancement, awareness about the adoption of new technologies and robust internet infrastructure are the major driving factors that are propelling the European hotel operating system market. North America posses a considerable market share attributed to the growing tourism business and technological advancement.
Competitive Landscape
The major players that are providing hotel operating systems include NEC Corp., Huawei Technologies Co. Ltd., IBM Corp., Cisco Systems, Inc., Oracle Corp., Siemens AG, Honeywell International, Inc, Maestro, Frontdesk Anywhere, Inc., Bitla Software Pvt. Ltd., and others. The range of products provided by these companies areE-Zee absolute, Oracle Hospitality, THMS hotel, Innkey PMS, ShawMan PMS, DJUBO, MyHotelLine PMS, and others. These players are continuously innovating their products to capture high market share. For instance, in June 2018, Honeywell International Inc. launched its cloud-based hotel operating system, it is used for energy management and smart lighting controls at Hospitality industry technology exposition & conference, 2018.
In December 2017, Dylog Italia Sap acquired Italy-based cloud-based hotel operating system service provider Octorate, Dylog acquired it to expand its business in hotel operating system in the hospitality sector, and to add a tech solution enabled with cloud computing services to store customer information.
The Report Covers
1. Report Summary
1.1. Research Methods and Tools
1.2. Market Breakdown
1.2.1. By Segments
1.2.2. By Geography
2. Market Overview and Insights
2.1. Scope of the Report
2.2. Analyst Insight & Current Market trends
2.2.1. Key Findings
2.2.2. Recommendations
2.2.3. Conclusions
3. Competitive Landscape
3.1. Company Share Analysis
3.2. Key Strategy Analysis
3.3. Key Company Analysis
3.3.1. NEC Corp.
3.3.1.1. Overview
3.3.1.2. Financial Analysis
3.3.1.3. SWOT Analysis
3.3.1.4. Recent Developments
3.3.2. Huawei Technologies Co.Ltd.
3.3.2.1. Overview
3.3.2.2. Financial Analysis
3.3.2.3. SWOT Analysis
3.3.2.4. Recent Developments
3.3.3. IBM Corp.
3.3.3.1. Overview
3.3.3.2. Financial Analysis
3.3.3.3. SWOT Analysis
3.3.3.4. Recent Developments
3.3.4. Oracle Corp.
3.3.4.1. Overview
3.3.4.2. Financial Analysis
3.3.4.3. SWOT Analysis
3.3.4.4. Recent Developments
3.3.5. Cisco Systems, Inc.
3.3.5.1. Overview
3.3.5.2. Financial Analysis
3.3.5.3. SWOT Analysis
3.3.5.4. Recent Developments
4. Market Determinants
4.1 Motivators
4.2 Restraints
4.3 Opportunities
5. Market Segmentation
5.1. Global Hotel Operating System Market by Type
5.1.1. Cloud-based
5.1.2. On-premises
5.2. Global Hotel Operating System Market by End-User
5.2.1. Large Enterprise
5.2.2. SMEs
6. Regional Analysis
6.1. North America
6.1.1. United States
6.1.2. Canada
6.2. Europe
6.2.1. UK
6.2.2. Germany
6.2.3. Italy
6.2.4. Spain
6.2.5. France
6.2.6. Rest of Europe
6.3. Asia-Pacific
6.3.1. China
6.3.2. India
6.3.3. Japan
6.3.4. Rest of Asia-Pacific
6.4. Rest of the World
7. Company Profiles
7.1. AtulyamHotelline Solution Pvt. Ltd.
7.2. AxisRoomsTravel Distribution Pvt. Ltd.
7.3. Bitla Software Pvt. Ltd.
7.4. Cisco Systems, Inc.
7.5. Dataman Computer Systems Pvt. Ltd.
7.6. DJUBO
7.7. Frontdesk Anywhere, Inc.
7.8. Honeywell International, Inc.
7.9. Hotelogix (HMS Infotech Pvt. Ltd.)
7.10. Huawei Technologies Co.Ltd.
7.11. IBM Corp.
7.12. Innkey Infosystems Pvt. Ltd.
7.13. Maestro
7.14. NEC Corp.
7.15. Oracle Corp.
7.16. Prologic firstIndia Pvt. Ltd.
7.17. SabeeApp (thePass Ltd.)
7.18. Schneider Electric SE
7.19. ShawMan Software Pvt. Ltd.
7.20. Siemens AG
7.21. Truelogics Infotech Pvt. Ltd.
1. GLOBAL HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2018-2025 ($ MILLION)
2. GLOBAL CLOUD-BASED SOFTWARE MARKET RESEARCH AND ANALYSIS BY REGION, 2018-2025 ($, MILLION)
3. GLOBAL ON-PREMISES SOFTWARE MARKET RESEARCH AND ANALYSIS BY REGION, 2018-2025 ($, MILLION)
4. GLOBAL HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2018-2025 ($ MILLION)
5. GLOBAL HOTEL OPERATING SYSTEM FOR LARGE ENTERPRISE MARKET RESEARCH AND ANALYSIS BY REGION, 2018-2025 ($, MILLION)
6. GLOBAL HOTEL OPERATING SYSTEM FOR SMES MARKET RESEARCH AND ANALYSIS BY REGION, 2018-2025 ($, MILLION)
7. GLOBAL HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY GEOGRAPHY, 2018-2025 ($ MILLION)
8. NORTH AMERICAN HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2018-2025 ($ MILLION)
9. NORTH AMERICAN HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2018-2025 ($ MILLION)
10. NORTH AMERICAN HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2018-2025 ($ MILLION)
11. EUROPEAN HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2018-2025 ($ MILLION)
12. EUROPEAN HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2018-2025 ($ MILLION)
13. EUROPEAN HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2018-2025 ($ MILLION)
14. ASIA-PACIFIC HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2018-2025 ($ MILLION)
15. ASIA-PACIFIC HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2018-2025 ($ MILLION)
16. ASIA-PACIFIC HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2018-2025 ($ MILLION)
17. REST OF THE WORLD HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2018-2025 ($ MILLION)
18. REST OF THE WORLD HOTEL OPERATING SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2018-2025 ($ MILLION)
1. GLOBAL HOTEL OPERATING SYSTEM MARKET SHARE BY TYPE, 2018 VS 2025 (%)
2. GLOBAL HOTEL OPERATING SYSTEM MARKET SHARE BY END-USER, 2018 VS 2025 (%)
3. GLOBAL HOTEL OPERATING SYSTEM MARKET SHARE BY GEOGRAPHY, 2018 VS 2025 (%)
4. US HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
5. CANADA HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
6. UK HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
7. FRANCE HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
8. GERMANY HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
9. ITALY HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
10. SPAIN HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
11. ROE HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
12. INDIA HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
13. CHINA HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
14. JAPAN HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
15. REST OF ASIA-PACIFIC HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)
16. REST OF THE WORLD HOTEL OPERATING SYSTEM MARKET SIZE, 2018-2025 ($ MILLION)