IP PBX Market

IP PBX Market Size, Share & Trends Analysis Report by Type (IP PBX Software, IP PBX Hardware, and IP PBX Services), by Organization Size (Small & Medium-Sized Enterprises (SMEs), and Large Enterprises), and by Application (IT& telecommunication, BFSI, Healthcare, Government and Public Sector, Retail, and Others) Forecast Period (2023-2030)
    Update Available - Forecast 2024-2030   

Published: Jul 2023 | Report Code: OMR2027263 | Category : Software & Solutions | Delivery Format: /

IP PBX market is anticipated to grow at a considerable CAGR of 13.5% during the forecast period. The IP PBX (Internet Protocol Private Branch Exchange) market refers to the market for phone systems that use internet protocol to transmit voice and multimedia communications. This market has seen significant growth in recent years due to the increasing adoption of cloud-based solutions and the shift toward remote work. This growth is driven by the increasing demand for advanced communication systems that offer enhanced features such as voicemail, call forwarding, and video conferencing. Overall, the IP PBX market is expected to continue growing as businesses seek to improve their communication capabilities and adapt to the changing work environment. With the increasing adoption of cloud-based solutions and the emergence of new technologies such as artificial intelligence and the internet of things, the future of the IP PBX market looks promising.

Segmental Outlook 

The global IP PBX market is segmented based on type, organization size, and application. Based on the type, the market is segmented into IP PBX software, IP PBX hardware, and IP PBX services. Further, on the basis of organization size, the market is sub-segmented into small and medium-sized enterprises (SMEs) and large enterprises. Based on the application segment, the market is segmented into IT & telecommunication, BFSI, healthcare, government and public sector, retail, and others. Among the organization size segment, the Small & Medium Enterprises sub-segment is anticipated to hold a considerable share in the market owing to cost-effectiveness, configurability, and diminished infrastructure intricacy provided by the IP PBX market. The growing demand for SMEs in the Industry leads to drive the growth of the market. 

The IT & Telecommunication Sub-Segment Is Anticipated To Hold a Prominent Share in the Global IP PBX Market

The IT& telecommunication sector is expected to register a considerable growth rate over the forecast period owing to the increased investment made by various IT companies to improve the IT& telecommunication infrastructure to support IP PBX services. The rising adoption of IP PBX solutions by small and medium-scale enterprises to enhance business collaboration and to cost-cut their means of communication has fostered the demand for IP PBX solutions. 

Regional Outlooks

The global IP PBX market is further segmented based on geography including North America (the US, and Canada), Europe (Italy, Spain, Germany, France, and Others), Asia-Pacific (India, China, Japan, South Korea, and Others), and the Rest of the World (the Middle East &Africa, and Latin America). The market can be analyzed for particular region or country level as per the requirement. Among these, the Asia-Pacific regional market is expected to cater prominent growth over the forecast period, however, the North American region is projected to experience considerable growth in the IP PBX market.

Global IP PBX Market Growth, by Region 2023-2030

global ip pbx market growth, by region

The Asia-Pacific Region Is Expected To Hold Prominent Share in the Global IP PBX Market

The Asia Pacific region is expected to witness significant growth over the forecast period due to the increasing adoption of IP PBX solutions by small and medium-sized businesses and the growing trend of remote work and virtual offices. Moreover, the North American region is anticipated to hold a prominent share in the global hosted IP PBX market attributed to the adoption of cloud technologies and investments in wireless technologies.

Market Players Outlook

The major companies serving the global IP PBX market include Cisco Systems, Inc., Avaya, Inc., Huawei Technologies Co., Ltd., NEC Corporation, Mitel Networks Corporation, and others. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. In February 2022, Cisco Systems, Inc. announced the release of its new cloud-based collaboration suite, Webex Suite, which includes a range of tools and features for voice, messaging, video conferencing, and content sharing. The suite is designed to provide a seamless collaboration experience across different devices and platforms and includes features such as AI-powered transcription and translation, virtual backgrounds, and real-time feedback. This development highlights the growing trend of cloud-based collaboration solutions and the increasing demand for advanced communication tools that enable remote work and virtual collaboration.

The Report Covers

  • Market value data analysis of 2021 and forecast to 2030.
  • Annualized market revenues ($ million) for each market segment.
  • Country-wise analysis of major geographical regions.
  • Key companies operating in the global IP PBX market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report.
  • Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
  • Analysis of market-entry and market expansion strategies.
  • Competitive strategies by identifying ‘who-stands-where’ in the market.

1. Report Summary

Current Industry Analysis and Growth Potential Outlook

1.1. Research Methods and Tools

1.2. Market Breakdown

1.2.1. By Segments

1.2.2. By Region

2. Market Overview and Insights

2.1. Scope of the Report

2.2. Analyst Insight & Current Market Trends

2.2.1. Key Findings

2.2.2. Recommendations

2.2.3. Conclusion

3. Competitive Landscape

3.1. Key Company Analysis

3.1.1. Overview

3.1.2. Financial Analysis 

3.1.3. SWOT Analysis

3.1.4. Recent Developments

3.2. Key Strategy Analysis

4. Market Segmentation

4.1. Global IP PBX Market by Type

4.1.1. IP PBX Software

4.1.2. IP PBX Hardware

4.1.3. IP PBX Services

4.2. Global IP PBX Market by Organization Size

4.2.1. Small and Medium-sized Enterprises (SMEs)

4.2.2. Large Enterprises

4.3. Global IP PBX Market by Application

4.3.1. IT & Telecommunication

4.3.2. BFSI

4.3.3. Healthcare

4.3.4. Government and Public Sector

4.3.5. Retail

4.3.6. Others

5. Regional Analysis

5.1. North America

5.1.1. United States

5.1.2. Canada

5.2. Europe

5.2.1. UK

5.2.2. Germany

5.2.3. Italy

5.2.4. Spain

5.2.5. France

5.2.6. Rest of Europe 

5.3. Asia-Pacific

5.3.1. China

5.3.2. India

5.3.3. Japan

5.3.4. South Korea

5.3.5. Rest of Asia-Pacific 

5.4. Rest of the World

6. Company Profiles 

6.1. 3CX Ltd.

6.2. Alcatel-Lucent Enterprise

6.3. Avaya Inc.

6.4. Cisco Systems, Inc.

6.5. Digium, Inc.

6.6. Grandstream Networks, Inc.

6.7. Huawei Technologies Co., Ltd.

6.8. Mitel Networks Corporation

6.9. NEC Corp.

6.10. Panasonic Corp.

6.11. Sangoma Technologies Corp.

6.12. ShoreTel

6.13. Unify

6.14. Yealink Inc.

6.15. Zultys Inc.

1. GLOBAL IP PBX MARKET RESEARCH AND ANALYSIS BY TYPE, 2022-2030 ($ MILLION)

2. GLOBAL IP PBX SOFTWARE MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MIL-LION)

3. GLOBAL IP PBX HARDWARE MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MIL-LION)

4. GLOBAL IP PBX SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MIL-LION)

5. GLOBAL IP PBX MARKET RESEARCH AND ANALYSIS BY ORGANIZATION SIZE, 2022-2030 ($ MIL-LION)

6. GLOBAL IP PBX FOR SMALL AND MEDIUM ENTERPRISES (SMES) MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)

7. GLOBAL IP PBX FOR LARGE ENTERPRISES MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)

8. GLOBAL IP PBX MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)

9. GLOBAL IP PBX IN IT & TELECOMMUNICATION MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)

10. GLOBAL IP PBX IN BFSI MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)

11. GLOBAL IP PBX IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)

12. GLOBAL IP PBX IN GOVERNMENT AND PUBLIC SECTOR MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)

13. GLOBAL IP PBX IN RETAIL MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MIL-LION)

14. GLOBAL IP PBX IN OTHER APPLICATION MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)

15. GLOBAL IP PBX MARKET RESEARCH AND ANALYSIS BY GEOGRAPHY, 2022-2030 ($ MILLION)

16. NORTH AMERICAN IP PBX MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MIL-LION)

17. NORTH AMERICAN IP PBX MARKET RESEARCH AND ANALYSIS BY TYPE, 2022-2030 ($ MILLION)

18. NORTH AMERICAN IP PBX MARKET RESEARCH AND ANALYSIS BY ORGANIZATION SIZE, 2022-2030 ($ MILLION)

19. NORTH AMERICAN IP PBX MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)

20. EUROPEAN IP PBX MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)

21. EUROPEAN IP PBX MARKET RESEARCH AND ANALYSIS BY TYPE, 2022-2030 ($ MILLION)

22. EUROPEAN IP PBX MARKET RESEARCH AND ANALYSIS BY ORGANIZATION SIZE, 2022-2030 ($ MILLION)

23. EUROPEAN IP PBX MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)

24. ASIA-PACIFIC IP PBX MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)

25. ASIA-PACIFIC IP PBX MARKET RESEARCH AND ANALYSIS BY TYPE, 2022-2030 ($ MILLION)

26. ASIA-PACIFIC IP PBX MARKET RESEARCH AND ANALYSIS BY ORGANIZATION SIZE, 2022-2030 ($ MILLION)

27. ASIA-PACIFIC IP PBX MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MIL-LION)

28. REST OF THE WORLD IP PBX MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MIL-LION)

29. REST OF THE WORLD IP PBX MARKET RESEARCH AND ANALYSIS BY TYPE, 2022-2030 ($ MILLION)

30. REST OF THE WORLD IP PBX MARKET RESEARCH AND ANALYSIS BY ORGANIZATION SIZE, 2022-2030 ($ MILLION)

31. REST OF THE WORLD IP PBX MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)

1. GLOBAL IP PBX MARKET SHARE BY TYPE, 2022 VS 2030 (%)

2. GLOBAL IP PBX SOFTWARE MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

3. GLOBAL IP PBX HARDWARE MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

4. GLOBAL IP PBX SERVICES MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

5. GLOBAL IP PBX MARKET SHARE BY ORGANIZATION SIZE, 2022 VS 2030 (%)

6. GLOBAL IP PBX FOR SMALL AND MEDIUM ENTERPRISES (SMES) MARKET SHARE BY GEOGRA-PHY, 2022 VS 2030 (%)

7. GLOBAL IP PBX FOR LARGE ENTERPRISES MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

8. GLOBAL IP PBX MARKET SHARE BY APPLICATION, 2022 VS 2030 (%)

9. GLOBAL IP PBX IN IT & TELECOMMUNICATION MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

10. GLOBAL IP PBX IN BFSI MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

11. GLOBAL IP PBX IN GOVERNMENT AND PUBLIC SECTOR MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

12. GLOBAL IP PBX IN RETAIL MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

13. GLOBAL IP PBX IN OTHER APPLICATION MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

14. GLOBAL IP PBX MARKET SHARE BY GEOGRAPHY, 2022 VS 2030 (%)

15. US IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

16. CANADA IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

17. UK IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

18. FRANCE IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

19. GERMANY IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

20. ITALY IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

21. SPAIN IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

22. REST OF EUROPE IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

23. INDIA IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

24. CHINA IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

25. JAPAN IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

26. SOUTH KOREA IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

27. REST OF ASIA-PACIFIC IP PBX MARKET SIZE, 2022-2030 ($ MILLION)

28. REST OF THE WORLD IP PBX MARKET SIZE, 2022-2030 ($ MILLION)