Private Branch Exchange Market

Global Private Branch Exchange Market Size, Share & Trends Analysis Report By Component (Solution, Services), by Organization Size (SMEs, Large Enterprises), by Service Category (Network Services, Managed Services, Security Services, Unified Communications Cloud and IT Services), by End-users (IT, BFSI, Healthcare, Manufacturing, Retail, Government and Public Sector, Real Estate, Professional Services, Education, Others) Forecast (2021-2027)
    Update Available - Forecast 2024-2030   

Published: Jul 2023 | Report Code: OMR2024701 | Category : Communication and Connectivity Technology | Delivery Format: /

The Global Private Branch Exchange Market is expected to grow at a significant CAGR during the forecast period. A private branch exchange (PBX) is a mobile network that is usually applied in enterprises for effective voice communication between business owners. At the company's central office, the phone acts as a PBX exchange point and a point for moving calls. PBX systems aid in making the establishment's communication more modest and strong. Telephone adapters, routers, switches, hubs, and phone sets are all connected by PBX. A private branch exchange is a solution that reduces the costs of installing, integrating, and maintaining a private bank exchange. This private bank exchange delivery technique significantly reduces their VoIP expenses because specialised Volp providers host their private bank exchange and deliver their functionalities digitally.

A cloud PBX connects all phones to an outside voice over internet protocol data centre. The phones are set up with a different login and are pre-recorded using a session initiation protocol (SIP) server. A cloud PBX provides all of the essential skins to worker, including as voicemail to email transfer, video conferencing, and auto attendants. Cloud-based PBXs provide capabilities like conference lines, call forwarding, Voicemail, and Caller ID to SMS simple and easy to use for end users.

The high demand for enterprise mobility, as well as an increase in the use of cloud and unified communication services, will be major factors influencing the market growth rate. Furthermore, the growing emphasis on the need for PBX upgrades from traditional to cloud-based modes, as well as the low cost of deployment and installation, are factors that will accelerate the growth of the private branch exchange (PBX) market globally.

Market Coverage

  • The market number available for – 2020-2027
  • Base year- 2020
  • Forecast period- 2021-2027
  • Segment Covered- 

o By Component Type

o By Organization

o By Service Category

o By End-users

  • Region covered

o North America

o Europe

o Asia-pacific

o Rest of world

Competitive Landscape- Nexge Technologies Limited, Bulls Eye Telecom, TPx Communications, Inter globe Communications Inc., and Novo Link Communications, Inc., among others.

Key questions addressed by the report

  • What is the market growth rate?
  • Which segment and region dominates the market in base year?
  • Which segment and region will project fastest growth in the market?
  • How COVID-19 impacted the market?

o Recovery Timeline

o Deviation from pre-COVID forecast

o Most affected region and segment

  • Who is the leader in the market?
  • How players are addressing challenges to sustain growth?
  • Where is the investment opportunity?

Global Private Branch Exchange Market Segmentation

By Component

o Solution

o Services

By Organization Size

o SMEs

o Large Enterprises

o By Service Category

o Network Services

o Managed Services

o Security Services

o Unified Communications Cloud

o IT Services

By End-users

o IT

o BFSI

o Healthcare

o Manufacturing

o Retail

o Government and Public Sector

o Real Estate

o Professional Services

o Education

o Others

By Region

North America

  • United States
  • Canada

Europe

  • UK
  • Germany
  • Italy
  • Spain
  • France
  • Rest of Europe 

Asia-Pacific

  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific 

Rest of the World