Telehealth Services Market

Telehealth Services Market Size, Share & Trends Analysis Report by Services Type (Remote Patient Monitoring, Real Time Interactions, Video/ Audio Consultations, Appointment Scheduling, and Other Telehealth Services), by Application (Tele-radiology, Tele-psychiatry, Tele-cardiology, and Others), and by Deployment Mode (Web-Based, Cloud-Based) Forecast Period (2022-2028)
    Update Available - Forecast 2024-2030   

Published: Jul 2023 | Report Code: OMR2027045 | Category : Healthcare Information Technology | Delivery Format: /

Telehealth services market is anticipated to grow at a significant CAGR of 24.2% during the forecast period. Owing to the rising shortage of healthcare facilities and increased risk of infection drove medical centers and healthcare workers to include virtual care technologies which are boosting the demand for telehealth services across the globe. According to the World Health Organization (WHO) data, there will be a shortfall of 15 million health workers by 2030, mostly in low- and lower-middle-income countries. Telehealth services provide care without an in-person office visit and are done primarily online with internet access on a computer, tablet, or smartphone. It enables monitoring and improving ongoing health issues, such as medication changes or chronic health conditions. Further, health facilities can use telemedicine to improve efficiency and reduce costs. Providers can use digital health apps, instant messaging, and live video and audio to remotely check up on their patients. Due to these factors, the demand for telehealth services is propelling during the forecast period across the globe.

Segmental Outlook 

The global telehealth services market is segmented based on services type, application, delivery mode type, and end-use. Based on services, the market is segmented into remote patient monitoring, real-time interactions, video/ audio consultations, appointment scheduling, and other telehealth services. Based on the application, the market is sub-segmented into tele-radiology, tele-psychiatry, tele-cardiology, and others. Based on deployment mode, the market is bifurcated into web-based, and cloud-based. The above mentioned segments can be customized as per the requirements. Among the deployment mode segment, the web-based sub-segment is anticipated to hold a prominent market share, while the cloud-based sub-segment is anticipated to witness the fastest growth.

Among the services, the real-time interactions segment is anticipated to grow at the fastest rate during the forecast period across the globe. Owing to the increasing number of mobile internet users, and the growing demand to minimize increasing healthcare expenses are boosting the real-time interactions segment. According to International Telecommunication Union (ITU) data, around 4.9 billion people or 63% of the world’s population are using the Internet in 2021. It is an increase of 17% since 2019, with 782 million people estimated to have come online during that period. Due to increasing mobile internet users, telehealth services can assist healthcare systems, organizations, and providers in expanding access to and improving the quality of rural healthcare for those who do not have access to proper healthcare facilities. Using telehealth in rural areas to deliver and assist with the delivery of healthcare services can reduce or minimize challenges and burdens patients meet, such as transportation issues related to travel for specialty care. These strong factors are growing the segment across the globe.

Regional Outlooks

The global telehealth services market is further segmented based on geography including North America (the US, and Canada), Europe (Italy, Spain, Germany, France, and Others), Asia-Pacific (India, China, Japan, South Korea, and Others), and the Rest of the World (the Middle East & Africa, and Latin America).  The market can be analyzed for a particular region or country level as per the requirement. North America is anticipated to hold a prominent market share during the forecast period. Owing to the presence of renowned market players the telehealth services market is expected to propel across the region. These market players are adopting numerous strategies such as technological collaborations and partnerships to gain a competitive edge in the industry. For instance, in June 2020, Koninklijke Philips N.V. collaborated with American Telemedicine Association (ATA) for further improvement in telehealth services. This collaboration supported in adoption of telehealth across the industry, demonstrating its commitment to connecting care across acute, post-acute, and home care settings. Further, in June 2020, Koninklijke Philips N.V. partnered with the US Department of Veterans Affairs (VA), the American Legion, and Veterans of Foreign Wars (VFW) on advancing telehealth through local access stations known as the ATLAS Program. The US Department of Veterans Affairs provides healthcare to nearly 9 million veterans, one-third of whom live in rural areas.  This collaboration will allow veterans to be examined at their local post through virtual appointments with medical professionals across the nation saving veterans endless highway hours and travel expenses Hence, such factors are boosting the demand for telehealth services in North America.

Global Telehealth Services Market Growth, by Region 2022-2028

Global Telehealth Services Market Growth, by Region

The Middle East and Africa Region is Expected to Hold the Considerable Share in the Global Telehealth Services Market 

The Middle East and Africa region is expected to hold a considerable share in the global telehealth services market during the forecast period. Owing to the increasing healthcare IT expenditure, launching new apps and services among MEA countries such as UAE, Saudi Arabia, Qatar, and others are some major factors driving the regional market. According to United Arab Emirates’s Government portal, in December 2019, Dubai Health Authority (DHA) launched a smart service titled, ‘Doctor for Every Citizen’. Under this service, users can avail of free consultation through voice and video calls 24/7. The service covers initial consultation and follow-ups with DHA-certified physicians. The physician can request laboratory and radiology tests and issue electronic prescriptions. Further, in April 2022 the Department of Health- Abu Dhabi launched the DOH Remote Care app through which people can receive healthcare at their own homes, without visiting a hospital or clinic physically. The app has a tool for examining symptoms, diagnosing non-emergency cases, booking appointments, and getting tele-consultations with doctors via voice or video calls or text messages.

Market Players Outlook

The major companies serving the global telehealth services market include Cisco Systems, Inc., General Electric Co., Koninklijke Philips N.V., Medtronic PLC, Siemens Healthcare GmbH, and others. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. For instance, in August 2020, Cerner partnered with Amazon to co-develop Amazon Halo, a telehealth service allowing patients to interact with medical professionals for virtual health data sharing. 

The Report Covers

  • Market value data analysis of 2021 and forecast to 2028.
  • Annualized market revenues ($ million) for each market segment.
  • Country-wise analysis of major geographical regions.
  • Key companies operating in the global telehealth services market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report.
  • Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
  • Analysis of market-entry and market expansion strategies.
  • Competitive strategies by identifying ‘who-stands-where’ in the market.

1. Report Summary

Current Industry Analysis and Growth Potential Outlook

1.1. Research Methods and Tools

1.2. Market Breakdown

1.2.1. By Segments

1.2.2. By Region

2. Market Overview and Insights

2.1. Scope of the Report

2.2. Analyst Insight & Current Market Trends

2.2.1. Key Findings

2.2.2. Recommendations

2.2.3. Conclusion

3. Competitive Landscape

3.1. Key Company Analysis

3.2. Cisco Systems, Inc.

3.2.1. Overview

3.2.2. Financial Analysis 

3.2.3. SWOT Analysis

3.2.4. Recent Developments

3.3. General Electric Co

3.3.1. Overview

3.3.2. Financial Analysis 

3.3.3. SWOT Analysis

3.3.4. Recent Developments

3.4. Koninklijke Philips N.V.

3.4.1. Overview

3.4.2. Financial Analysis 

3.4.3. SWOT Analysis

3.4.4. Recent Developments

3.5. Medtronic PLC

3.5.1. Overview

3.5.2. Financial Analysis 

3.5.3. SWOT Analysis

3.5.4. Recent Developments

3.6. Siemens Healthcare GmbH

3.6.1. Overview

3.6.2. Financial Analysis 

3.6.3. SWOT Analysis

3.6.4. Recent Developments

3.7. Key Strategy Analysis

4. Market Segmentation

4.1. Global Telehealth Services Market by Services Type

4.1.1. Remote Patient Monitoring

4.1.2. Real Time Interactions

4.1.3. Video/ Audio Consultations

4.1.4. Appointment Scheduling

4.1.5. Other Services (Patient Medical Data Collections)

4.2. Global Telehealth Services Market by Application

4.2.1. Tele-radiology

4.2.2. Tele-psychiatry

4.2.3. Tele-cardiology

4.2.4. Others (Tele- dermatology)

4.3. Global Telehealth Services Market by Deployment Mode 

4.3.1. Web-Based

4.3.2. Cloud-Based

Regional Analysis

4.4. North America

4.4.1. United States

4.4.2. Canada

4.5. Europe

4.5.1. UK

4.5.2. Germany

4.5.3. Italy

4.5.4. Spain

4.5.5. France

4.5.6. Rest of Europe 

4.6. Asia-Pacific

4.6.1. China

4.6.2. India

4.6.3. Japan

4.6.4. South Korea

4.6.5. Rest of Asia-Pacific 

4.7. Rest of the World

5. Company Profiles 

5.1. Advanced Monitored Caregiving, Inc.

5.2. American Well Corp.

5.3. Asahi Kasei Corp.

5.4. Cerner Corp.

5.5. Doxy.me Inc.

5.6. GlobalMedia Group, LLC

5.7. Grand Rounds, Inc.

5.8. HealthTap, Inc.

5.9. MDLIVE, Inc.

5.10. Medvivo Group LTD.

5.11. Nexsys Electronics, Inc. dba Medweb

5.12. PlushCare, Inc.

5.13. Practo Technologies Private Ltd.

5.14. ron Bow Technologies

5.15. Teladoc Health, Inc.

5.16. Zoom Video Communications, Inc.

1. GLOBAL TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY SERVICES TYPE, 2021-2028 ($ MILLION)

2. GLOBAL REMOTE PATIENT MONITORING  SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

3. GLOBAL REAL TIME INTERACTIONS  SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

4. GLOBAL VIDEO/ AUDIO CONSULTATIONS SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

5. GLOBAL APPOINTMENT SCHEDULING SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

6. GLOBAL OTHER SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

7. GLOBAL TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)

8. GLOBAL TELE-RADIOLOGY  SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

9. GLOBAL  TELE-PSYCHIATRY SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

10. GLOBAL TELE-CARDIOLOGY SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

11. GLOBAL TELEHEALTH OTHERS SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

12. GLOBAL TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODE, 2021-2028 ($ MILLION)

13. GLOBAL WEB- BASED TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

14. GLOBAL CLOUD-BASED TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

15. GLOBAL TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY END-USE, 2021-2028 ($ MILLION)

16. GLOBAL TELEHEALTH SERVICES FOR PROVIDERS MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

17. GLOBAL TELEHEALTH SERVICES FOR PAYERS MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

18. GLOBAL TELEHEALTH SERVICES FOR PATIENTS MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

19. GLOBAL TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)

20. NORTH AMERICAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)

21. NORTH AMERICAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY SERVICES TYPE, 2021-2028 ($ MILLION)

22. NORTH AMERICAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)

23. NORTH AMERICAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODE, 2021-2028 ($ MILLION)

24. NORTH AMERICAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY END-USE, 2021-2028 ($ MILLION)

25. EUROPEAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)

26. EUROPEAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY SERVICES TYPE, 2021-2028 ($ MILLION)

27. EUROPEAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)

28. EUROPEAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODE, 2021-2028 ($ MILLION)

29. EUROPEAN TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY END-USE, 2021-2028 ($ MILLION)

30. ASIA-PACIFIC TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)

31. ASIA-PACIFIC TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY SERVICES TYPE, 2021-2028 ($ MILLION)

32. ASIA-PACIFIC TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)

33. ASIA-PACIFIC TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODE, 2021-2028 ($ MILLION)

34. ASIA-PACIFIC TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY END-USE, 2021-2028 ($ MILLION)

35. REST OF THE WORLD TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)

36. REST OF THE WORLD TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY SERVICES TYPE, 2021-2028 ($ MILLION)

37. REST OF THE WORLD TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2021-2028 ($ MILLION)

38. REST OF THE WORLD TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODE, 2021-2028 ($ MILLION)

39. REST OF THE WORLD TELEHEALTH SERVICES MARKET RESEARCH AND ANALYSIS BY END-USE, 2021-2028 ($ MILLION)

1. GLOBAL TELEHEALTH SERVICES MARKET SHARE BY SERVICES TYPE, 2021 VS 2028 (%)

2. GLOBAL REMOTE PATIENT MONITORING SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

3. GLOBAL REAL TIME INTERACTIONS SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

4. GLOBAL VIDEO/AUDIO CONSULTATIONS SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

5. GLOBAL APPOINTMENT SCHEDULING SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

6. GLOBAL OTHER SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

7. GLOBAL TELEHEALTH SERVICES MARKET SHARE BY APPLICATION, 2021 VS 2028 (%)

8. GLOBAL TELE-RADIOLOGY SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

9. GLOBAL  TELE-PSYCHIATRY SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

10. GLOBAL  TELE-CARDIOLOGY SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

11. GLOBAL TELEHEALTH OTHERS SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

12. GLOBAL TELEHEALTH SERVICES MARKET SHARE BY DEPLOYMENT MODE, 2021 VS 2028 (%)

13. GLOBAL WEB-BASED TELEHEALTH SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

14. GLOBAL CLOUD-BASED TELEHEALTH SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

15. GLOBAL TELEHEALTH SERVICES MARKET SHARE BY END-USE, 2021 VS 2028 (%)

16. GLOBAL TELEHEALTH SERVICES FOR PROVIDERS MARKET SHARE BY REGION, 2021 VS 2028 (%)

17. GLOBAL TELEHEALTH SERVICES FOR PAYERS MARKET SHARE BY REGION, 2021 VS 2028 (%)

18. GLOBAL TELEHEALTH SERVICES FOR PATIENTS MARKET SHARE BY REGION, 2021 VS 2028 (%)

19. GLOBAL TELEHEALTH SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)

20. US TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

21. CANADA TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

22. UK TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

23. FRANCE TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

24. GERMANY TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

25. ITALY TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

26. SPAIN TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

27. REST OF EUROPE TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

28. INDIA TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

29. CHINA TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

30. JAPAN TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

31. REST OF ASIA-PACIFIC TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)

32. REST OF THE WORLD TELEHEALTH SERVICES MARKET SIZE, 2021-2028 ($ MILLION)