Unified Communications and Collaboration Market

Global Unified Communications and Collaboration Market, Size, Share and Trends Analysis Report By Component (Types and Service), By Deployment Type (Cloud and On-Premises), By Industry Vertical (BFSI, Healthcare, Public Sector, Telecom and IT, Retail, Media and Entertainment, Transportation and Logistics and Others), Forecast Period 2021-2027
    Update Available - Forecast 2024-2030   

Published: Jul 2023 | Report Code: OMR2024873 | Category : Communication and Connectivity Technology | Delivery Format: /

The global unified communications and collaboration market is expected to grow at a significant CAGR during the forecast period 2021-2027. The unified communications and collaboration denoted as UCC is a complex interconnected system that enables highly effective communication and collaboration functions over a wireless organizational network or cellular network. This functioning system additionally enhances mobility and real-time communication and collaboration with single, unified inbox solutions among the organization. 

With the increasing demand to improve organizational productivity and capacity, unified communications and collaboration (UCC) is highly adopted among organizations including SMEs and large enterprises. The growing demand for innovative featured gadgets, increasing adoption of consumer electronics and BYOD trends among companies and rising emergence of advancement in technologies is expected to propel the market growth of the global unified communications and collaboration market during the forecast period. 

Additionally, the increasing emergence in communication vertical which includes Voice over Internet Protocol (VoIP), Web Real-Time Communication (WebRTC), Voice over Long Term Evolution (VoLTE) and Session Initiation Protocol (SIP). This emerging solution is expected to register substantial growth for the global unified communications and collaboration market. Furthermore, the rapidly growing integration of IoT in UCC is anticipated to create flourishing growth opportunities for the global unified communications and collaboration market and is expected to drive the market growth with significant growth during the forecast period. 

Market Coverage

  • The market number available for – 2020-2027
  • Base year- 2020
  • Forecast period- 2021-2027
  • Segment Covered- 

o By Component

o By Deployment Type

o By Industry Vertical

  • Competitive Landscape- Mitel, Siemens Ag, Microsoft Corporation, IBM Corporation, Cisco Systems.

Key questions addressed by the report

  • What is the market growth rate?
  • Which segment and region dominates the market in base year?
  • Which segment and region will project fastest growth in the market?
  • How COVID-19 impacted the market?

o Recovery Timeline

o Deviation from pre-COVID forecast

o Most affected region and segment

  • Who is the leader in the market?
  • How players are addressing challenges to sustain growth?
  • Where is the investment opportunity?

Global Unified Communications and Collaboration Market by Segment

By Component

o Types  

o Service 

By Deployment Type

o Cloud 

o On-Premises

By Industry Vertical

o BFSI 

o Healthcare 

o Public Sector

o Telecom and IT 

o Retail

o Media and Entertainment 

o Transportation and Logistics 

o Others 

Global Unified Communications and Collaboration Market by Region

North America

  • United States
  • Canada

Europe

  • UK
  • Germany
  • Italy
  • Spain
  • France
  • Rest of Europe 

Asia-Pacific

  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific 

Rest of the World