Voice over Internet Protocol (VoIP) Market is growing significantly at a CAGR of 8% during the forecast period. Growing IT sector has led the internet service providers to develop a more advanced feature of communication. VoIP allows consumers to communicate over the internet instead of traditional analog telephone lines. The increasing adoption of communication via a packet data networks such as IP and frame relay has become the preferred strategy among various industry verticals. Moreover, VoIP serves as a replacement of traditional telephones lines owing to the low-cost and high-quality worldwide network. Various companies are adopting VoIP networks to reduce telephone and facsimile costs. 

Furthermore, the VoIP network offers advanced multimedia applications which tends to drive the VoIP market. VoIP network offers companies to gain control over the data network and the voice network as a single area of control. Increasing penetration of smartphones coupled with high-speed internet availability has led to the increased demand for VoIP network. VoIP network offers the users a reduction in international telephone cost. Moreover, favorable government initiatives along with rising investment in R&D sector has propelled the demand for VoIP network. The increasing adoption of VoIP solutions such as IP phones and web-based applications has accentuated the demand for VoIP solutions.

The VoIP market is segmented on the basis of access type and end-user. On the basis of access type, the market is segmented into the phone to phone, computer to computer, and phone to computer.  Computer to computer segment is expected to register significant growth over the forecast period owing to the availability of a large number of VoIP applications enhancing computer to computer telephony. Moreover, expanding IT sector has propelled the demand for VoIP solutions to manage the business efficiency by reducing the cost of telephonic calls. 

On the basis of end-user, the market is segmented into healthcare, BFSI, education, transportation, IT & telecom, military and Defence, and others. IT& telecom sector is expected to register a considerable growth rate over the forecast period owing to the increased investment made by various IT companies to improve the telecommunication infrastructure to support VoIP services. The rising adoption of VoIP solutions by small and medium scale enterprises to enhance business collaboration and to cost cut their means of communication has fostered the demand for VoIP solutions. Geographically, the market is further segmented on the basis of major regions, such as North America, Europe, Asia-Pacific and Rest of the world (RoW). North America region is expected to register significant growth over the forecast period owing to the increasing adoption of cloud services, advanced telecommunication infrastructure, and growing adoption for workforce mobility has accelerated the demand for VoIP solution in the region.

Some of the major players in the field of VoIP market include AT&T, Inc., Comcast Corp., Orange S.A., Verizon Communication Inc., Microsoft Corp., Deutsche Telekom AG, Vonage Holding Corp., and BSNL along with many others. These companies are adopting several strategies, such as merger and acquisitions, product launches, geographical expansion and collaboration, and partnership to expand market share across the globe. For instance, in August 2018, BSNL has launched BSNL WINGS, a VoIP based phone service. In WINGS, the calls are made using data connections such as Wi-Fi, wired broadband, 3G or 4G. 

Research Methodology

The market study of the VoIP market is incorporated by extensive primary and secondary research conducted by the research team at OMR. Secondary research has been conducted to refine the available data to breakdown the market in various segments, derive total market size, market forecast, and growth rate. Different approaches have been worked on to derive the market value and market growth rate. Our team collects facts and data related to the market from different geography to provide a better regional outlook. In the report, the country-level analysis is provided by analyzing various regional players, regional tax laws and policies, consumer behavior and macro-economic factors. Numbers extracted from Secondary research have been authenticated by conducting proper primary research. It includes tracking down key people from the industry and interviewing them to validate the data. This enables our analyst to derive the closest possible figures without any major deviations in the actual number. Our analysts try to contact as many executives, managers, key opinion leaders, and industry experts. Primary research brings authenticity in our reports.

Secondary Sources Include:

• Financial reports of companies involved in the market.
• Whitepapers, research-papers, and news blogs.
• Company websites and their product catalog.

The report is intended for telecom companies, government, and private companies for overall market analysis and competitive analysis. The report provides in-depth analysis on market size, intended quality of the service preferred by consumers. The report will serve as a source for 360-degree analysis of the market thoroughly integrating different models. 

Market Segmentation:

1. Global Voice over IP Market Research and Analysis by Access Type
2. Global Voice over IP Market Research and Analysis by End-User

The Report Covers:

• Comprehensive research methodology of the VoIP market.
• This report also includes a detailed and extensive market overview with key analyst insights.
• An exhaustive analysis of macro and micro factors influencing the market guided by key recommendations.
• Analysis of regional regulations and other government policies impacting the VoIP market.
• Insights about market determinants which are stimulating the VoIP market.
• Detailed and extensive market segments with regional distribution of forecasted revenues.
• Extensive profiles and recent developments of market players.