2018 is poised to be the landmark for healthcare industry. Millions of patients will receive their online video consultation without the requirement of doctors’ premises, and thousands of patients use smartphone as their diagnostic tool. Through incorporating technology and obtaining valuable insights from data analytics, healthcare industry itself will become stable and self-sufficient. Nowadays, outsourcing has become the latest buzz in the healthcare industry. In this rapidly changing business scenario, healthcare sector faces noteworthy challenges. Cost containment, healthcare compliance, and business stability play a crucial role in establishing business sustainability. Outsourcing non-medical activities such as medical billing, coding, and transcription to third party vendors are a preferred choice of healthcare providers for obtaining better operational benefits. Elimination of critical billing mistakes, reduced training costs, and the ability to focus on quality patient care are few of the unique advantages delivered by outsourcing vendors. Apart from providing these benefits, healthcare business process outsourcing sector is also providing career opportunities to healthcare professionals. As said, when international aid for economic development fails, business has the potential to bring millions of people out of poverty. For no enterprise it is truer than the $36 billion healthcare outsourcing industry.
For Full Reports: Global Healthcare BPO Market
Healthcare BPO sector is emerging as a major job opportunity hub for healthcare professionals. India has emerged as a hot destination for BPO work in the recent years. This is majorly due to a large number of resources being able to communicate fluently in English and hardworking efforts put by companies in India that perform BPO work. In India, ambitious government schemes for rural BPOs is creating more employment. The government is providing subsidy of up to Rs 1 lakh for each BPO seat set in a tier-II or tier-III town. The scheme aims to provide thousands of job opportunities in smaller cities and with a target of 48,000 seats. Companies such as Amazon, Tata Consultancy Service and Karvy Data Management have started to set up their operations in the country. Philippines being one of the leading call center companies had encountered 17% growth in the BPO industry creating 1.3 million jobs in 2016. According to the IT-Business Processing Association of the Philippines (iBPAP), BPO sector of Philippines is expected to generate $40 billion revenue by the end of 2022. Around 7.5 million direct and indirect jobs and 500,000 jobs outside the National Capital Region are expected to be observed by the end of 2022. Next to BPO comes the Knowledge Processing Sector, which will provide future opportunities and specialized roles in market research equity research, web design, and development.