Growing Use of Data Platforms for Marketing and Advertising Application to Bolster the Global Customer Data Platform (CDP) Market

Published: Dec 2022

The global customer data platform market is anticipated to grow at a considerable CAGR of 16.9% during the forecast period. CDP is a packaged software that combines data from multiple tools to create a single centralized customer database accessible by other systems to analyze, track, and manage customer interactions. It is designed for marketing applications such as loyalty programs, campaigns, user-generated content, and others. The platform collects and unifies first-party customer data from multiple sources to build a single, coherent, and complete view of each customer. Afterward, the generated data is made available to marketers, which supports in creation of targeted and personalized marketing campaigns. CDP is used for several applications such as customer segmentation, customer personalization, lead scoring, product recommendations, optimizing conversion rates, omnichannel automation, improved email deliverability, better and more online reviews, improve customer lifetime value (CLV), and others.

Browse the full report description of “Customer Data Platform (CDP) Market Size, Share & Trends Analysis Report by Component (Solutions/ Platforms and Services), by Deployment (Cloud and On-Premises), and by Vertical (BFSI, Retail and E-commerce, Media & Entertainment, Travel & Hospitality, IT & Telecom, Healthcare, and Others) Forecast Period (2022-2028)” at https://www.omrglobal.com/industry-reports/cdp-market

As a result, there is a considerable surge in the demand for related solutions and software, further accompanied by the software and platform launches of new and innovative solutions by market players. For instance, in October 2020, SAP SE launched SAP CDP, a next generation platform (CDP) that allows organizations to redefine the customer experience across every engagement, from commerce and marketing to sales and service. SAP CDP is planned to go beyond marketing by adding rich context to commerce, sales, and service experiences, with relevant timely marketing. In addition, the platform also delivers personalized services to customers, based on its ability to collect and manage user’s data. This enables organizations to know the customer at every touch point to effectively drive relevant conversations and create lasting customer loyalty.

Market Coverage

The market number available for – 2021-2028

Base year- 2021

Forecast period- 2022-2028

Segment Covered- 

o By Component

o By Deployment

o By Vertical

Regions Covered-

o North America

o Europe

o Asia-Pacific

o Rest of the World

Competitive Landscape- including Oracle Corp., SAP SE, Adobe Systems Software Ireland Ltd., Salesforce, Inc., Microsoft Corp., SAS Institute Inc., Teradata Corp., and others.

Key questions addressed by the report

What is the market growth rate?

Which segment and region dominate the market in the base year?

Which segment and region will project the fastest growth in the market?

Who is the leader in the market?

How players are addressing challenges to sustain growth?

Where is the investment opportunity?

Global Customer Data Platform Market Report Segment

By Component

  • Platform 
  • Services

By Deployment

  • Cloud
  • On-Premises

By Vertical

  • BFSI
  • Retail and E-commerce
  • Media & Entertainment 
  • Travel & Hospitality
  • Telecom & It
  • Healthcare
  • Others

Global Customer Data Platform Market Report Segment by Region

North America

United States

Canada

Europe

UK

Germany

Italy

Spain

France

Rest of Europe 

Asia-Pacific

China

India

Japan

South Korea

Rest of Asia-Pacific 

Rest of the World

Latin America 

Middle East & Africa


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