The Integration of AI and ML in Digital Process Automation is Driving the demand for the Market

Published: Aug 2022

The global digital process automation market is anticipated to grow at a CAGR of 12.8% during the forecast period. Industries and organizations across the globe are realizing the importance of AI, automation, and ML. By automating tasks and processes with AI incorporation, industries will be able to free up and better use human capital for other challenging and creative aspects. Furthermore, the benefits associated with the deployment of AI and ML in digital process automation are pushing organizations to transform their business process and taking business decisions. 

Browse the full report description of “Digital Process Automation Market Size, Share & Trends Analysis Report by Deployment (Cloud and On-Premises), by Component (Solution and Services), and by End-Users (Aerospace & Defense, Healthcare, Manufacturing, Retail, IT & Telecommunication, Transport & Logistics, BFSI, and Others) Forecast Period (2022-2028)” at https://www.omrglobal.com/industry-reports/digital-process-automation-market

Merits of AI-integrated Digital Process Automation

1. Splendid customer experience 

With the implementation of AI with digital process automation, industries can build advanced and intuitive customer experiences with seamless data flow across channels 

2. Cost reduction

The integration of AI in the digital automation process increases efficiency and improves customer satisfaction reducing operational costs. 

3. Human talent for a better purpose

The decision-makers can focus on better business decisions as they get an error-free, faster and better insight. At the same time, employees are freed up from routine or mundane work, which can be better handled by automation. 

Moreover, AI/ML will be deployed by digital process automation service providers to reshape and remake their market presence and their software products & services. The vendors are offering AI, ML-enabled software, and services to their customers which is further accelerating the market growth during the forecast period. For instance, in February 2021, Newgen Software announced the launch of AI and ML-based identity document extraction and redaction software “Intelligent IDXtract”. Intelligent IDXtract offers organizations across industries the to accurately extract information from identity documents and leverage it for multiple processes, including customer onboarding, KYC verification, and employee information management.

Market Coverage

The market number available for – 2021-2028

Base year- 2021

Forecast period- 2022-2028

Segment Covered- 

o By Deployment

o By Component

o By End-Users

Regions Covered-

o North America

o Europe

o Asia-Pacific

o Rest of the World

Competitive Landscape- including Apex systems, Bizagi Group Ltd., Cognizant Technology Solutions Corp., DXC Technology co., International Business Machines Corp., Infosys Ltd., Newgen Software Technologies Ltd., Oracle Corp., Panasonic Holdings Corp., Pegasystems Inc., Robert Bosch GmbH, Software AG, and others.

Key questions addressed by the report

What is the market growth rate?

Which segment and region dominate the market in the base year?

Which segment and region will project the fastest growth in the market?

Who is the leader in the market?

How players are addressing challenges to sustain growth?

Where is the investment opportunity?

Global Digital Process Automation Market Report Segment

By Deployment

  • Cloud
  • On-Premises

By Component

  • Solution 
  • Services

By End-Users

  • Aerospace & Defense
  • Healthcare
  • Manufacturing
  • Retail
  • IT & Telecommunication
  • Transport & Logistics
  • BFSI
  • Others

Global Digital Process Automation Market Report Segment by Region

North America

United States

Canada

Europe

UK

Germany

Italy

Spain

France

Rest of Europe 

Asia-Pacific

China

India

Japan

South Korea

Rest of Asia-Pacific 

Rest of the World

Latin America 

Middle East & Africa


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