The global IT Service Management (ITSM) Software market is anticipated to grow at a considerable CAGR of 2.4% during the forecast period. The advancement in the ITSM through strategic partnerships is anticipated to promote the growth of the global ITSM market. For instance, in April 2023, Forty8Fifty Labs, an Atlassian Enterprise Platinum Solution Partner focused on agile collaboration and ITSM has become and official Atlassian Specialized Partner in ITSM. This recognition validates the Atlassian Enterprise Platinum Solution Partner's deep knowledge, extensive experience, and delivery of consistent, high-quality services to optimize customer satisfaction outcomes.
Browse the full report description of “ITSM software Market Size, Share & Trends Analysis Report by Deployment (Cloud and On-premise), Application (Configuration Management, Performance Management, Network Management, and Database Management System, Other), End-user Vertical (BFSI, Manufacturing, Government and Education, IT and Telecommunication, Retail, Travel and Hospitality, and Healthcare) Forecast Period (2022-2030)” at https://www.omrglobal.com/industry-reports/itsm-software-market
Further, in May 2023, 4me, a SaaS-based ITSM and Enterprise Service Management (ESM) software vendor has made strategic growth investment led by PSG, a leading growth equity firm partnering with software and technology-enabled services companies to accelerate their growth. The investment will aim to promote 4me’s ongoing product innovation as well as geographic expansion in EMEA and entry into the US market.
Furthermore, in February 2023, SaaS service provider Freshworks Inc. has entered into a 'strategic partnership' with platform-based digital transformation company Sonata Software to expand its sales channel in India. Sonata Software would sell and implement Freshworks' SaaS solutions to promote millions of small and mid-mark businesses. Such strategic partnerships are anticipated to drive the growth of the global ITSM market.
Market Coverage
• The market number available for – 2022-2030
• Base year- 2022
• Forecast period- 2023-2030
• Segment Covered-
o By Application
o By Deployment
o By End-User Vertical
• Regions Covered-
o North America
o Europe
o Asia-Pacific
o Rest of the World
• Competitive Landscape- including ServiceNow, Inc., IBM Corp., Hewlett Packard Enterprise Company, Citrix Systems Inc., and CA Technologies among others
Key questions addressed by the report
• What is the market growth rate?
• Which segment and region dominate the market in the base year?
• Which segment and region will project the fastest growth in the market?
• Who is the leader in the market?
• How players are addressing challenges to sustain growth?
• Where is the investment opportunity?
Global IT Service Management (ITSM) Software Market Report Segment
By Deployment
By Application
By End-User Industries
Global IT Service Management (ITSM) Software Market Report Segment by Region
North America
• United States
• Canada
Europe
• UK
• Germany
• Italy
• Spain
• France
• Rest of Europe
Asia-Pacific
• China
• India
• Japan
• South Korea
• Rest of Asia-Pacific
Rest of the World
• Latin America
• Middle East & Africa
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