Rising Government Initiatives: Rapid Expansion in E-Commerce is Supporting the Global IT Services Outsourcing Market Growth

Published: Apr 2022

The global IT services outsourcing market is anticipated to grow at a considerable CAGR of 6.9 % during the forecast period (2022-2028). Many IT solutions being used for e-commerce such as teleworking and cloud computing, which are provided by IT services outsourcing companies. This is considered to be the primary factor which is boosting the market growth. The rapid expansion of the e-commerce sector across the globe is supporting the IT outsourcing services market. The companies are announcing various launches, acquisitions, and investments in e-commerce which directly supports the IT outsourcing market. For instance, in June 2021, MasterCard invested an undisclosed amount in Instamojo, a payments firm, to help digitize online stores and process their payments more seamlessly.

Browse the full report description of “Global IT Services Outsourcing Market Size, Share & Trends Analysis Report by Services (Application/Software Development, Web Development, Application Support & Management, Technical Support/Help Desk, Database Development & Management, and Telecommunication), by Deployment (Public Cloud, Private Cloud, and Hybrid Cloud), by Enterprise Size (Large Enterprise and Small & Medium Enterprise), and by End-User (Automotive & Transportation, Aerospace & Defense, BFSI, Healthcare, Retail, and others), Forecast (2022-2028)” at https://www.omrglobal.com/industry-reports/it-services-outsourcing-market

  • In April 2021, Flipkart acquired Cleartrip, an online travel technology firm. Flipkart purchased 100% shareholding of Cleartrip as the company expands its investments to broaden its digital commerce offerings for customers.
  • In March 2021, the Confederation of All India Traders (CAIT), which represents 80 million traders and 40,000 trader associations, launched a mobile app for its e-commerce portal, ‘Bharat E-market’. Through this launch, the association aims to get more small traders to sell online easily through smartphones.

Furthermore, another factor propelling the growth of the market is various e-commerce government initiatives across the globe. For instance, as of 2021, according to the international trade administration, the Singapore government actively supports e-commerce to assist businesses in establishing strategies locally and abroad while supporting players to increase sales and productivity. In addition, the Singapore government agencies, Enterprise Singapore, and Infocomm Development Authority are supporting the online business through initiatives and incentives such as the E-Commerce Booster Package and SMEs Go Digital Programs, which are directly supporting the market growth.

Market Coverage

The market number available for – 2021-2028

Base year- 2021

Forecast period- 2022-2028

Segment Covered- 

o By Services

o By Deployment

o By Enterprise Size

o By End-User

Regions Covered-

o North America

o Europe

o Asia-Pacific

o Rest of the World

Competitive Landscape- including Accenture Plc, IBM Corp., Fujitsu Ltd., SAP SE, Capgemini SE, Cognizant, HCL Technologies Ltd., Infosys Ltd., Oracle Corp., Tata Consultancy Services, Wipro Ltd., and others.

Key questions addressed by the report

What is the market growth rate?

Which segment and region dominate the market in the base year?

Which segment and region will project the fastest growth in the market?

How COVID-19 impacted the market?

o Deviation from the pre-COVID-19 forecast

o Most affected region and segment

Who is the leader in the market?

How are players addressing challenges to sustain growth?

Where is the investment opportunity?

Global IT Services Outsourcing Market Report Segment

By Services 

  • Application/Software Development
  • Web Development
  • Application Support & Management
  • Technical Support/Help Desk
  • Database Development & Management
  • Telecommunications 

By Deployment 

  • Public Cloud
  • Private Cloud
  • Hybrid Cloud

By Enterprise Size 

  • Large Enterprise 
  • Small & Medium Enterprises

By Deployment 

  • Automotive & Transportation
  • Aerospace & Defence
  • BFSI
  • Healthcare
  • Retail
  • Others 

Global IT Services Outsourcing Market Report Segment by Region

North America

United States

Canada

Europe

UK

Germany

Italy

Spain

France

Rest of Europe 

Asia-Pacific

China

India

Japan

South Korea

Rest of Asia-Pacific 

Rest of the World

Latin America 

Middle East & Africa

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