5 Key Emerging Trends in India’s KPO Industry are Expected to Contribute towards the Growth of the Global Knowledge Process Outsourcing Market

Published: Apr 2022

The global knowledge process outsourcing market is anticipated to grow at a considerable CAGR of 18.3% during the forecast period. India has been encountering steady outsourcing for many years which is contributing to the growth of the knowledge process outsourcing market. The availability of a huge pool of skilled professionals along with low-cost labor provides a plethora of services including legal processing, advanced research, analytics, and clinical trial management. The KPO sector is projected to grow in India, the following are the key trends that will possibly shape its future.

Browse the full report description of “Global Knowledge Process Outsourcing Market Size, Share & Trends Analysis Report by Services (Market Research & Data Analytics, Customer & Marketing Analytics, Operations & Supply Chain Analytics, Legal Process Outsourcing, Financial Process Outsourcing, Publishing Outsourcing, and Others), and by Application (BFSI, Healthcare, IT & Telecom, Retail, and Others) Forecast Period (2022-2028)” at https://www.omrglobal.com/industry-reports/knowledge-process-outsourcing-market

1. Setting up Offshore Delivery Centers - 

Several Indian KPO companies are targeting places such as China, Eastern Europe, and Latin America, to establish offshore locations and expand their operations positively contributing to the growth of the market. 

2. Tier-II Cities Acquire Center Stage – 

KPO companies in India face pressing issues concerning burgeoning prices of real estate and high rates of attrition. To mitigate these roadblocks, KPO companies are proactively expanding their operations to tier-II cities.

3. Mergers and Acquisitions

The exponential growth rate of the KPO sector is expected to result in an increase in the number of mergers and acquisitions.

4. Gradual Termination of Captive Centers – 

The captive centers are struggling due to growing costs and attrition, lack of management support, and low flexibility. Also, security issues are being far better managed by local vendors. Therefore, phasing out captive centers is a key emerging trend in the KPO sector in India.

5. Promotion to Strategic Partners from Service Providers –

When a business needs a strategic plan or layout of the key terms of an M&A deal, the KPO service providers are well equipped to do both by providing various services such as market research and data analysis, customer, and marketing analytics, and more, which is supporting the growth of the market. 

Market Coverage

The market number available for – 2021-2028

Base year- 2021

Forecast period- 2022-2028

Segment Covered- 

o By Services

o By Application

Regions Covered-

o North America

o Europe

o Asia-Pacific

o Rest of the World

Competitive Landscape- including Accenture Plc, Genpact Ltd., HCL Technologies Ltd., IBM Corp., Oracle Corp., SAP SE, and Tata Consultancy Services Ltd., among others.

Key questions addressed by the report

What is the market growth rate?

Which segment and region dominate the market in the base year?

Which segment and region will project the fastest growth in the market?

How COVID-19 impacted the market?

o Deviation from the pre-COVID-19 forecast

o Most affected region and segment

Who is the leader in the market?

How are players addressing challenges to sustain growth?

Where is the investment opportunity?

Global Knowledge Process Outsourcing Market Report Segment

By Services

Market Research & Data Analysis

Customer & Marketing Analytics

Operations & Supply Chain Analytics

Legal Process Outsourcing 

Financial Process Outsourcing

Publishing Outsourcing

Others 

By Application

BFSI

Healthcare 

IT & Telecom

Retail 

Others 

Global Knowledge Process Outsourcing Market Report Segment by Region

North America

United States

Canada

Europe

UK

Germany

Italy

Spain

France

Rest of Europe 

Asia-Pacific

China

India

Japan

South Korea

Rest of Asia-Pacific 

Rest of the World

Latin America 

Middle East & Africa

To learn more about this report request a free sample copy @ https://www.omrglobal.com/request-sample/knowledge-process-outsourcing-market