Rise of Digital Transformation and Advanced Analytics Drives the Growth of Knowledge Process Outsourcing Market

Knowledge process outsourcing market is anticipated to grow at a significant CAGR of 18.3% during the forecast period (2024-2031). Knowledge Process Outsourcing (KPO) plays a crucial role in facilitating digital transformation by providing specialized expertise and advanced analytical capabilities that organizations may lack in-house. KPO services offer solutions in areas such as data analytics, market research, and technology implementation. By outsourcing these knowledge-intensive processes, companies can accelerate their digital transformation initiatives, optimize operational efficiencies, and make informed strategic decisions, all while reducing costs and gaining access to a global talent pool equipped with the latest skills and knowledge. Moreover, the increasing emphasis on digital transformation within the public sector is significantly driving the demand for KPO services. Governments are increasingly adopting digital technologies to improve service delivery, enhance transparency, and engage citizens more effectively.

Source: Organization for Economic Co-operation and Development (OECD) 

Browse the full report description of “Knowledge Process Outsourcing Market Size, Share & Trends Analysis Report by Services (Market Research & Data Analytics, Customer & Marketing Analytics, Operations & Supply Chain Analytics, Legal Process Outsourcing, Financial Process Outsourcing, Publishing Outsourcing, and Others), and by Application (BFSI, Healthcare, IT & Telecom, Retail, and Others) Forecast Period (2024-2031)” at https://www.omrglobal.com/industry-reports/knowledge-process-outsourcing-market

Recent Developments

• In May 2022, Informatica Inc. and Wipro announced a strategic collaboration to jointly offer cloud-based data analytics solutions to the market. This partnership leveraged Wipro's renowned expertise in analytics, data, and artificial intelligence (AI), combined with Informatica's robust Al-powered data management solution, to deliver the Wipro Fullstride cloud data platform.

• In February 2022, LEAN, the leading national cloud solutions provider announced the launch of iCloud-managed services.  The newly launched service offers a unique solution for organizations looking to focus their IT resources on achieving business objectives.

Market Coverage

• The market number available for – 2023-2031

• Base year- 2023

• Forecast period- 2024-2031

• Segment Covered- 

o By Service 

o By Application 

• Regions Covered-

o North America

o Europe

o Asia-Pacific

o Rest of the World

• Competitive Landscape- Accenture Plc, Genpact Ltd., HCL Technologies Ltd., IBM Corp., Oracle Corp., and others. 

Key questions addressed by the report.

• What is the market growth rate?
• Which segment and region dominate the market in the base year?
• Which segment and region will project the fastest growth in the market?
• Who is the leader in the market?
• How are players addressing challenges to sustain growth?
• Where is the investment opportunity?

Global Knowledge Process Outsourcing Market Report Segment

By Service 

• Market Research and Data Analysis
• Customer & Marketing Analytics
• Operations & Supply Chain Analytics
• Legal Process Outsourcing
• Financial Process Outsourcing
• Publishing Outsourcing
• Others (Engineering and Design, research & development outsourcing) 

By Application 

• BFSI
• Healthcare
•  IT & Telecom
• Retail
• Others 

Global Knowledge Process Outsourcing Market Report Segment by Region

North America

• United States

• Canada 

Europe

• UK

• Germany

• Italy

• Spain

• France

• Rest of Europe 

Asia-Pacific

• China

• India

• Japan

• South Korea

• Rest of Asia-Pacific 

Rest of the World

• Latin America 

• Middle East & Africa

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