Technological Advancements are increasing the Adoption of Workflow Management Automation Tools

Published: May 2024

Global workflow management system market is anticipated to grow at a significant CAGR of 10.7% during the forecast period (2024-2031). The market growth is attributed to the increasing adoption of workflow automation with advanced technology such as Artificial Intelligence (AI) to optimize workflow and increase overall efficiency. The increasing application of workflow management systems in business processes, reduction of micromanagement, and enhancing workplace communication is contributing towards market growth.  Businesses and industry verticals use workflow management software in an attempt to automate and optimize business operations. Advantages of implementing workflow management software include improved company operations, cost-effectiveness, and resource usage. For instance, in June 2023, Datadog, Inc. introduced workflow automation for faster remediation of application issues. Workflow automation provides customers with out-of-the-box actions and pre-built templates to proactively remediate issues and avoid service disruptions or impact on end users.

Browse the full report description of “Workflow Management System Market Size, Share & Trends Analysis Report by Software (Production Workflow Systems, Messaging-based Workflow Systems, Web-based Workflow Systems, and Suite-based Workflow Systems), by Service (Consulting, Integration, and Training & Development), and by Vertical (BFSI, Healthcare, Retail, IT & Telecom and Transportation) Forecast Period (2024-2031)” at https://www.omrglobal.com/industry-reports/workflow-management-system-market

The increasing adoption of workflow management systems in no code workflow to integrate automation workflows and tools into existing software. This cuts down the time spent by staff on tedious tasks like data entry, categorizing things, and other recurring tasks. For instance, in May 2023, Veeva introduced link workflow, a no-code platform for building custom workflow applications. Process owners can easily define workflows with objectives, events, and tasks on link data including key opinion leaders, and key accounts. Reports and dashboards provide process visibility while granular security and audit trails assure control and compliance.

Workflow management enhances, automates, and optimizes business processes to reduce errors and produce better results. This entails handling daily administrative duties as well as overseeing all user touch points along the e-commerce customer journey. For instance, in July 2023, AnyMind Group introduced a workflow feature on AnyX to automate e-commerce operations. A workflow creation feature on its e-commerce management platform, AnyX, lets AnyX users build automation flows across connected third-party and proprietary platforms to streamline e-commerce operations.

Market Coverage

The market number available for – 2023-2031

Base year- 2023

Forecast period- 2024-2031

Segment Covered- 

o By Software

o By Service

o By Vertical

Regions Covered-

o North America

o Europe

o Asia-Pacific

o Rest of the World

Competitive Landscape- HubSpot, Inc., IBM Corp., Pegasystems Inc., SAP SE, Smartsheet Inc. Among others.

Key questions addressed by the report.

  • What is the market growth rate?
  • Which segment and region dominate the market in the base year?
  • Which segment and region will project the fastest growth in the market?
  • Who is the leader in the market?
  • How are players addressing challenges to sustain growth?
  • Where is the investment opportunity?

Global Workflow Management System Market Report Segment

By Software

  • Production Workflow Systems
  • Messaging-based Workflow Systems
  • Web-based Workflow Systems
  • Suite-based Workflow Systems

By Service

  • Consulting
  • Integration
  • Training & Development

By Vertical

  • BFSI
  • Healthcare
  • Retail
  • IT & Telecom
  • Transportation

Global Workflow Management System Market Report Segment by Region

North America

United States

Canada

Europe

UK

Germany

Italy

Spain

France

Rest of Europe 

Asia-Pacific

China

India

Japan

South Korea

Rest of Asia-Pacific 

Rest of the World

Latin America 

Middle East & Africa


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