Rising Demand for Cloud-based Restaurant Point-of-Sale (POS) Terminals is Driving Indian Restaurant POS Terminals Market

Indian restaurant point-of-sale (POS) terminals market is estimated to grow at a CAGR of 9.5% during the forecast period. Emerging demand for cloud-based POS across Indian restaurants is one of the key factors leveraging market growth. Restaurants with operations in India demands a cloud POS, that is easy to use and allows restaurant owners to manage their business smartly. Along with billing, a good restaurant POS also supports taking orders (waiter app), management of orders (Kitchen Order Tickets, kitchen display system), integration of online orders (Swiggy, Zomato orders), and inventory management. Increasing online food ordering services in the country encourages restaurant owners to use advanced platforms to manage orders efficiently. 

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The online food ordering business in India has been witnessing exponential growth. The presence of online food delivery players such as Swiggy, FoodPanda, and TinyOwl, is contributing to the expansion of the sector in the country. This results in an increasing demand for cloud-based POS which is an easy-to-use solution that enables restaurants to control inventory and manage customers. Some crucial cloud-based POS used across restaurants in India include GoFrugal, Petpooja, SlickPOS, and POSist. SlickPOS offers end-to-end restaurant management tools such as online orders integration, order management, customer feedback, inventory with the recipe, and more. These solutions enable restaurant owners to meet the customers’ requirements and improve customer experience.

Scope of the Indian Restaurant POS Terminals Market

Market Coverage

• Market number available for 2019-2026
• Base year- 2019
• Forecast period- 2020-2026
• Segment Covered- By Product, Deployment, and End-User
• Competitive Landscape- NCR Corp., Ingenico Group, PAX Technology, and Posiflex Technology, Inc.

Recent Strategic Initiatives in the Indian Restaurant POS Terminals Market

• In July 2019, Future Group, and LivQuik, its commerce payments affiliate have collaborated with Poynt, an open commerce platform, to extensively install smart POS solutions across India. The Poynt Platform, consists of Poynt Cloud (a set of cloud-enabled management tools), Poynt’s Smart Terminals, and Poynt OS (a powerful Android-based Operating System), offering an application ecosystem that allows merchants to increase their businesses with loyalty programs, better inventory management, and supply chain integration. For consumers, it will offer a fast and secure checkout process with the use of their payment method of choice.
• In November 2018, Dineout acquired Torqus, a provider of SaaS-based restaurant management software. This acquisition will reinforce its position as a full-stack technology service provider in the online restaurant-booking space and will expand Dineout’s services for the restaurant industry.

Key questions addressed by the report

• What is the market growth rate?
• Which segment dominates the market in the base year?
• Which segment will project the fastest growth in the market?
• How COVID-19 impacted the market?

o Recovery Timeline

o Deviation from the pre-COVID forecast

o Most affected segment

• Who is the leader in the market?
• How players are addressing challenges to sustain growth?
• Where is the investment opportunity?

Indian Restaurant POS Terminals Market-Segmentation

By Product

• Fixed
• Mobile

By Deployment

• Cloud-based
• On-Premise

By End-User

• Full-Service Restaurant (FSR)
• Quick Service Restaurant (QSR)
• Institutional
• Others

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