The US self-service technology market is anticipated to grow at a CAGR of 5.2% during the forecast period (2020-2026). The market is being revolutionized by technological innovations in every end-use industry. For instance, end-use industries such as banks are being benefited by the technology to provide competitive services in order to attract more customers and stay ahead in their market. Additionally, traditional custom services are also being replaced by advanced self-service technology which will also influence the growth of the self-service industry.
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Furthermore, self-service technology directly influences the service quality and customer satisfaction levels. This is also anticipated to drive the adoption of self-service technologies among various end-use industries. Additionally, the supermarket and other retail stores across the country have also increased the use of self-service technologies. The technology aids the supermarket and retail owner in significantly reducing the amount of expenditure on the day-to-day costs of retailers spent on customer service staffing. This, in turn, is also benefiting its consumers as they don’t have to queue at the end of their shopping spree. Hence, the self-service technology market is being impacted by the high number of supermarkets and retailers across the country that are following the trend of adopting new innovative technologies.
Market Coverage
o By Type of Machine
o By End-User
Key Questions Addressed by the Report
o Recovery Timeline
o Deviation from the pre-COVID forecast
o Most affected segment
US Self-Service Technology Market Report Segment
By Type of Machine
By End-User