Retail chatbot market is anticipated to grow at a significant CAGR of 19.5% during the forecast period (2024-2031). A retail chatbot is a specially designed software program that simulates human conversation while interacting with potential and existing customers. It uses Artificial intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) to provide customers with personalized care and help recreate an in-person buying experience. 

Communication devices market is anticipated to grow at a CAGR of 7.9% during the forecast period (2024-2031). Communication devices are electronic devices that can send digital or analog signals wirelessly or via a wired network.

6G market is anticipated to grow at a CAGR of 13.4% during the forecasted period (2025-2035). The 6G market refers to the future of mobile networks and the opportunities related to 6G technology. It is the next step of wireless communication and is expected to launch around 2030. The market growth is driven by key factors such as the demand for faster internet & low latency, which makes the rise in devices such as AR & VR glasses, IoT devices, smart-wearables, metaverse, and others that support the overall growth of the market globally. It is expected to provide users with better data speeds, minimal delays, improved energy efficiency, and more suitable connectivity, transforming how people communicate and interact with technology. The countries are fighting for 6G leadership, where South Korea is the first country to deploy 6G services to ensure better connectivity in the mobile industry.

ETRM market is expected to witness substantial growth, with a projected CAGR of 5.6% during the forecast period. The market is driven by factors such as increasing demand for efficient energy trading and the need for effective risk management. Also, the growing adoption of ETRM software to manage energy demand and supply among companies is anticipated to propel the growth of the market. 

Crypto asset management market is anticipated to grow at a CAGR of 8.5% during the forecast period. The growing investment in digital assets has driven the growth of the global crypto asset management market. According to the European digital asset management firm CoinShares’ weekly fund report, in June 2023, crypto-based investment products recorded their largest single weekly inflows since July 2022. 

The US chatbot market is projected to grow at a modest CAGR during the forecast period (2022-2028). The key aspect that drives the growth of the market in the US includes the increasing use of virtual assistance such as chatbots in various verticals such as healthcare, travel & hospitality, media & entertainment, BFSI, and others. Among all these sectors, the BFSI industry is one of the largest growing industry in the US, the demand for chatbots in BFSI sector has increasing rapidly owing to the increasing demand to improve customer relationship management (CRM). 

The North American Chatbot market is anticipated to grow at a CAGR during the forecast period (2022-2028). The market is set to display impressive growth during the forecast period with some key trends emerging, such as growing adoption of customer care services in enterprises to reduce operational cost, a significant rise in messaging services, and development in Natural language processing (NLP) and AI technologies. Moreover, product innovation, strategic collaborations, and business expansion by key players is also the factor driving the growth of the market. 

The Asia-Pacific chatbot market is predicted to grow considerably at a CAGR during the forecast period (2022-2028). The chatbot market in Asia-Pacific is growing owing to increasing industrialization. Many large enterprises are increasingly adopting the chatbot in their routine customer service activities. This led to the high demand for chatbots in the region. In addition, the rising retail & e-commerce business in emerging economies such as China, Japan, and India in the region has accelerated the high demand and large adoption of chatbots by retailers and e-commerce business owners. 

The global chatbot market is anticipated to grow at a CAGR of around 25.4% during the forecast period (2021-2027). The chatbots are AI software designed to provide online information to customers or learners interactively via textual conversation process. 

The global B2B e-commerce market is estimated to grow at a significant CAGR during the forecast period. Expansion of the e-commerce industry, technological advances in the e-commerce industry, and the rising number of new players in e-commerce are some of the major factors contributing to the growth of the market.

The global consulting industry is at moving at a stagnant pace or rather seeing a downfall during this coronavirus outbreak. However, the industry will project a considerable growth rate in the upcoming few months; post the end of the pandemic situation. Consulting is a people-based business and travel-heavy industry; owing to which the industry is experiencing a tumble, as the coronavirus safety model doesn’t blend well with the consulting industry requirements. 

Hosted PBX offers cloud-based voice systems via the internet, and the service is delivered through equipment located on premises of the provider. It is considered as the Voice over IP (VoIP) service, the outsource of hosted voice services to a vendor, allow to expand businesses. The adoption of hosted PBX services allows to increase uptime and reliability, outsource updates & maintenance, reduce implementation costs and improve enterprise.